Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.
Job Title: Server Analyst Location: Alberta and Remote
Description of Services:
Responsible for proactively maintain and improve the server core infrastructure functionality and to work within existing procedures and guidelines to meet client business requirements.
perform problem diagnosis, troubleshooting and resolution.
perform hardware and OS installations, migrations and/or upgrades.
plan for software and hardware upgrades and/or migrations.
develop and maintain documentation.
maintain operating systems and associated infrastructure software.
develop system related procedures.
provide cross training and knowledge transfer to other server team members on relevant aspects of hardware and software support.
Resource must:
Adhere to existing GoA established policies, procedures, standards, guidelines and practices.
User account (ID) creations, maintenance and deletions for access to network resources.
Maintenance of Exchange email resources such as mailboxes, distribution groups, Global Address List updates and related services.
Implement and maintain user security and folder permissions.
Provide adhoc reporting of same.
Manage security group membership to provide access to files and folders for network applications and shared data.
File and folder moves, restructuring and permission setting.
Respond and resolve customer incidents/service requests pertaining to Domain and Exchange administration.
Some project work as required.
Development and modification of domain and exchange administration documentation, processes and guidelines.
Assist in active directory clean up as necessary.
NOTES ON COMPUTER EQUIPMENT: It is preferred if resource has their own equipment, though GoA will provide laptop/desktop if necessary.
NOTES ON LOCATION:
Resource will work remotely.
Work must be done from within Alberta, due to network and data security issues.
GoA does not pay for travel to attend on-site meetings.
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