Job Description

Job Summary

Au Mboa Lounge is an Afro-Caribbean lounge and event space. We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced lounge environment. The ideal candidate will have a passion for providing exceptional customer service. As a Server, you will play a crucial role in ensuring our guests have an enjoyable experience by delivering high-quality service, accurately taking orders, and effectively upselling menu items.

Duties

Greet and seat guests in a friendly and welcoming manner. Present menus and provide detailed information on offerings. Take customer orders accurately and efficiently, ensuring all special requests are noted. Serve food and beverages promptly while maintaining a high standard of presentation. Monitor guest satisfaction throughout their experience, addressing any concerns or requests promptly. Process payments using the cashier system, ensuring accuracy in transactions. Maintain cleanliness and sanitation of the dining area, including tables, chairs, and service stations. Collaborate with kitchen staff to ensure timely preparation of orders and adherence to food safety standards. Upsell menu items to enhance guest experience while maximizing sales opportunities.

Requirements

Previous experience in the food service or service industry is preferred but not required. Strong customer service skills with the ability to engage with guests positively. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication skills with the ability to work as part of a team. Flexibility to work various shifts, including evenings and weekends as needed. A commitment to maintaining cleanliness and sanitation standards within the restaurant environment. Smart serve a necessity Must be 19+
Join our team as a Server where you can showcase your skills in customer service while contributing to an enjoyable dining atmosphere for our guests!

Job Types: Part-time, Permanent

Pay: $17.20-$17.75 per hour

Benefits:

Flexible schedule On-site parking
Language:

English (required)
Licence/Certification:

Smart Serve (required)
Work Location: In person