Job Description

At Kabam, we\'re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in\xe2\x80\xa6

Reporting to the IT Infrastructure and Operations Manager, the Senior Systems Administrator will be responsible for overseeing and leading key IT systems and infrastructure projects, ensuring their successful execution across multiple studios.

In this role, you will be responsible for:

• Server Room and Data Center Management
• Oversee server room management and plan and execute data center migrations to ensure optimal performance and data integrity.
• Design, install, configure, and maintain internal and customer-facing servers.
• Manage network interlinks, including DHCP and DNS for both internal and external networks.

• Systems Architecture and Cloud Management and Migration
• Design and maintain systems architecture for scalability, performance, and reliability.
• Lead cloud initiatives, from planning to deployment and management, including cloud migrations for efficiency and scalability

• Vulnerability and Security Management
• Implement and manage security patching processes to protect systems and data from vulnerabilities.
• Implement and monitor infrastructure security measures to protect against threats and vulnerabilities.
• Implement failover solutions and manage backup systems to ensure data availability and business continuity.
• Identify critical data and develop a schedule for maintaining and improving backup strategies for data and infrastructure configurations.

• Project Management, Documentation and Mentorship
• Lead IT systems and infrastructure projects from proposal development through execution and documentation.
• Mentor and cross-train team members on existing and new technologies to enhance their knowledge and support career development.
• Create and maintain comprehensive documentation for systems and processes.

• Tier 3 Support and Ticket Resolution
• Act as a Tier 3 support resource, resolving complex technical issues and guiding junior team members.

• Vendor Collaboration and Inventory Management
• Assist with hardware and software vendor evaluation, obtain quotes, make recommendations, and engage in negotiations.
• Maintain inventory and asset configuration documentation for infrastructure components.

Your background includes:

• Bachelor\'s degree in Information Technology or a related field (or equivalent work experience)
• 5+ years of IT experience
• Linux expertise is required
• Proficiency in server room management, clustered VMware environment, cloud technologies, data center migration, and Linux administration.
• Strong knowledge of security patching, systems architecture, and infrastructure security.
• Demonstrated experience in Tier 3 support and ticket resolution.
• Proven expertise in implementing failover and backup solutions.
• Project management skills, including proposal development and execution.
• Excellent problem-solving, communication, and documentation skills.
• Ability to work independently and as part of a collaborative team.
• Strong organizational and time management skills.
• Willingness to provide after-hours support when necessary.
• Experience with Perforce and game dev pipelines is highly desirable

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here\'s a look at some of the support we provide our people:

• Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
• DEIB Benefits: DEIB is important to us and to our people - that\'s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
• Flexible Spending Accounts: our benefits are built on a flex credit model, so you\'re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
• RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.
• PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
• Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
• Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
• Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
• Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.
• Cool spaces: Our offices are in San Francisco, Los Angeles, Vancouver, Montreal, Prince Edward Island, and Seoul. Whether it\'s summers on the rooftop patio in Downtown Vancouver, watching the fireworks in Montreal\'s South Shore, or trying local eats in Downtown Charlottetown - we want our people to feel like their time spent in office is worthwhile!
• Giving back: Our \'Agents of Change\' initiative is how we support the communities close to our heart, and we have several events and fundraisers every year that Agents of Change organize.
• Hybrid Work: We aim to provide flexible arrangements that suit all work styles. All teams at Kabam are hybrid work environments, with a minimum of 2 days in-office to foster team collaboration and bonding. Full-remote options are also available for certain positions within Kabam.

$84,000 - $126,000 a year

This salary range is specific to candidates located in British Columbia. The salary of the successful candidate will vary within this range based on their knowledge, skills, and abilities.

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn\'t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam\'s games, , , and , have generated hundreds of millions of downloads and have received multiple awards including Apple\'s Editor\'s Choice and Google Play\'s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Kabam