Job Description

Our bottom line is different. There\xe2\x80\x99s something special about working at ATB, and it\xe2\x80\x99s been recognized on every top employer list that matters. Maybe it\xe2\x80\x99s our exceptional culture where your total wellness is supported through market-leading benefits and you\xe2\x80\x99re free to bring your whole self to work. Maybe it\xe2\x80\x99s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans\xe2\x80\x94even the ones who aren\xe2\x80\x99t our clients. Whatever it is, you won\xe2\x80\x99t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Job Number: REQ5660
Location: Calgary, Alberta
Apply by: February 20, 2023
Paygrade: RM3-L, RM4-M (depending on experience)
System Title: Business Banker
# Positions available: 1
Leader Name: Kelsey Pawluk
Reporting to the Director, ATB Business Real Estate Group, the Senior Relationship Manager works with a team of ATB Business associates and business partners and is responsible for increasing and retaining business based on annual growth targets, and increasing the profitability of a specified portfolio of real estate customers. The Senior Relationship Manager excels at proactively developing new opportunities while retaining and growing existing relationships. At the heart of it, you are a relationship builder and connector who thrives on supporting the needs of our real estate clients in the province. You aim to become a trusted advisor through consistent support and a genuine desire to understand where our clients are, where they came from and where they are going. Senior Relationship Manager Accountabilities:

• You have a passion for commercial real estate and experience with different asset classes such as industrial, retail, office and multi-family.
• You meet and exceed customer needs and expectations by identifying products, services and opportunities they may not be aware of, in order to grow their business.
• You achieve set portfolio targets by growing your existing book of business and developing a pipeline of new loans and deposits.
• You regularly meet with clients, prospects and centers of influence, spending a majority of your time enhancing relationships with an aim to become a trusted advisor.
• You analyze client files for existing relationships and opportunities to maximize the relationship through new loan, mortgage, payroll, card, cash management, wealth management and deposit gathering business.
• You effectively manage your existing portfolio of real estate customers which includes renewing expired credits, initiating and following up on arrears and debt recovery.
• You effectively manage operational, regulatory & credit risk to ensure ATB\xe2\x80\x99s risk tolerance is adhered to.
• You handle customer inquiries, concerns, and complaints expertly by resolving them in a timely manner.
• You respond and follow-up on opportunities generated and referred from other ATB sources of referrals.
• You establish and enhance ATB\xe2\x80\x99s presence and profile in the real estate market through participating in business and community activities and remaining up-to-date on the real estate market.
• You have the capacity to work collaboratively with clients in a virtual manner, and are proactive in building relationships with clients and communities you are not always physically present in.
• You actively participate in sales team meetings, sharing successes, best practices and other information with the team.
• You are a role model of ATB Leadership Attributes and Values.
• You act as a mentor and play a key role in the ongoing development of more junior team members.

Requirements

• Post secondary education in business or related equivalent experience.
• 3-5 years of experience in commercial lending is required.
• Experience in commercial real estate lending is an asset.
• Experience in generating new business and meeting established targets considered an asset.
• Experience analyzing financial data and structuring credit recommendations is considered an asset.
• Ability to establish and maintain positive relationships with clients, prospects, internal contacts and associates.
• Strong negotiation and relationship building skills are considered an asset.
• Demonstrated entrepreneurial mindset with a confident, tactful and a persuasive demeanor.
• An inquisitive approach with the ability to connect and engage with new and existing clients with ease.
• Strong verbal and written communications skills.
• Broad based business knowledge and acumen.
• You have the capacity to work collaboratively with clients in a virtual manner, and are proactive in building relationships with clients and communities you are not always physically present in.
• A solid understanding of, and experience working in, the Real Estate sector and Real Estate lending would be an asset.

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying! Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out. Online applications are preferred. Please let us know if you require any accommodations.
Benefits Be great. Be you. Believe. We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply. What happens next? Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know. Stay in touch! ATB is excited to know you\xe2\x80\x99re interested in a career with us! Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.