Job Description

We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You\xe2\x80\x99ll Be Doing

Reporting to the Director, Cards Acquisition Enablement, you will support the implementation of the cards acquisition enablement roadmap for all consumer credit card products. You will also serve as the Credit Services subject matter expert focused on delivering improvements in back-office fulfillment processes and system enhancements. In this capacity you will conduct to research, analyze/interpret data, and document business information related process changes resulting from Projects, Compass releases, Audits, Risk reviews, continuous improvements or other requested changes . You will conduct operational impact assessment as it relates to proposed changes , liaise with internal, colleagues, and others to obtain, provide, verify and discuss information and best practices. You will recommend viable solutions and improvements to existing procedures, processes and develop options regarding any proposed changes. You will prepare new procedures or update existing changes, obtaining sign off, and working with the business to successfully deploy these changes.

At CIBC we enable the work environment most optimal for you to thrive in your role. You\xe2\x80\x99ll have the flexibility to manage your work activities within a hybrid work arrangement where you\xe2\x80\x99ll spend 1-3 days per week on-site, while other days will be remote.

How You\xe2\x80\x99ll Succeed

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

You\'re motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You\xe2\x80\x99re goal oriented. You\xe2\x80\x99re motivated by accomplishing your goals and delivering your best to make a difference.

Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

You are familiar with the following systems (an asset) :

Compass

TS2

ECIF

Who you are

You\'re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it\'s the right thing to do.

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You\'re confident in your ability to communicate detailed information in an impactful way.

You embrace and champion change. You\'ll continuously evolve your thinking and the way you work in order to deliver your best.

You\xe2\x80\x99re creative and results oriented. You are innovative and adaptable, with excellent attention to detail.

You can demonstrate experience in the financial industries (5-7+ years)

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date 2025-03-01

Job Location Toronto-81 Bay, 25th Floor

Employment Type Temporary (Fixed Term)

Weekly Hours 37.5

Skills Analytical Thinking, Business Cases, Business Development, Business Planning, Market Research, Product Analysis, Product Development, Product Management

CIBC