Job Description

We\'re looking for a Senior Product Manager to join our Product team, and own the Security and Compliance portion of our product at Hootsuite. As a key member of our product management team, you will be responsible for developing, implementing, and overseeing the security and compliance features of our products. You will collaborate closely with cross-functional teams to ensure our products meet industry standards and regulatory requirements while maintaining the highest level of security. You\'ll be working with product managers, back end and front end developers, designers and quality assurance teams both inside your portfolio and in adjacent teams to prioritize and build solutions that contribute towards a reliable and scalable publishing platform. While working remotely or in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite\'s distributed workforce strategy), and in Hootsuite\'s Vabcouver office, you will report to Director, Product Growth.

WHAT YOU\'LL DO:

• Develop and drive the product strategy for security and compliance features, aligning them with overall company objectives and market demands.
• Represent the product & roadmap priorities in an approachable and collaborative spirit, including with senior-level internal stakeholders
• Responsible for synthesizing technical priorities and developer centric information into a data-informed product roadmap that will contribute to the success of reducing the cognitive load for our development teams and building a reliable way for our customers to protect themselves and their brand
• Lead the end-to-end product lifecycle for security and compliance-related features, from ideation and conceptualization to execution and launch.
• Collaborative leader across the organization and a subject matter expert who works closely with engineering, design, legal, and other cross-functional teams to prioritize and implement security and compliance features.
• Effectively synthesize data from customers, competitors, analysts, and commercial activities into meaningful signals that inform and validate product investments
• Help educate stakeholders around brand protection, social selling, built in compliance and overall risk mitigation and guide teams across Hootsuite to ensure best practices are followed to minimize downstream issues, reduce costs and enable sim-shipment of product releases
• Lead and manage security and compliance projects, working closely with our Security leader, product management, development, cross-functional partners and external vendors
• Set, track and be accountable to KPIs and ROI at a program level
• Respond to internal feedback for security and compliance improvements
• Deliver and present impactful presentations to higher management to demonstrate business impact/value of security and compliance and share ROI data
• Play an active role in managing communications (member of the channel communications process with the rest of the Platform team)
• Communicate product changes across the the Engineering Organization and Product Organization via Jira
• Work with the development team to break product deliverables into stories and tasks, that solve our customer problems and contribute towards a world-class publishing product
• Share learnings and insights with other product teams in order to help them build highly engaging products

WHAT YOU\'LL NEED:

• A post-secondary degree in computer science, security and compliance management, business and/or engineering, or equivalent work experience and 12+ years experience of product management
• Solid experience designing and executing Product GTM strategies
• Successful track record on planning and running security and compliance projects that support product releases, and ideally sales, marketing, or multimedia content
• Solid experience with product management lifecycle
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Experimental: choose to test and experiment at every possible opportunity and validate an idea before building it
• Data Driven: makes data informed decisions and ensures measurement and success criteria for every initiative
• Accountability: holds self and others accountable to meet commitments
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people
• Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
• Perseverance: pursues everything with energy, drive, and a need to finish-doesn\'t give up

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-LN1

Hootsuite