Senior Manager Patient Support Programs

Mississauga, ON, Canada

Job Description


McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve \xe2\x80\x93 we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\xe2\x80\x99s health today, we want to hear from you.

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we\'re so much more than a distribution company. We\'ve automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you\xe2\x80\x99ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that\xe2\x80\x99s vital to us all.

Section A \xe2\x80\x93 Specific Responsibilities

Responsible for general oversight of program operations including departmental initiatives, budget management, tracking and reporting

Contribute to overall responsibility for the implementation of budgets.

Explain the on-going status of programs and services through the preparation of monthly financial business reviews

Create and present data, insights and information for business reviews and other key strategic initiatives

Oversight of the KPIs/SLAs and AR to ensure that programs are successful in all facets

Ensure program managers are supported and drive strategic initiatives for all programs

Responsible to ensure operational efficiencies and look for continuous improvement opportunities

Support the planning, development and implementation of patient access strategies, program operations and messaging.

Manage and maintain client relationships as true partners of McKesson

Collaborate with both internal and external stakeholders to improve access for patients and health care professionals.

Establish regular touch points with direct reports and quarterly review of goals and objectives

Responsible for team engagement, growth, development, and succession planning. Provide and support performance management of program teams

Foster teamwork, and collaboration within McKesson ecosystem

Lead and assist in the development and management of customer contracts/SOWs.

Identify business development or expanded service opportunities within existing client base, and actively work with the Business Development staff to develop proposals; participate in presentations, sales and marketing efforts, trade shows and other networking activities as required.

Ensure all training, both corporate and program specific, are up to date and complying with QMS requirements.

Participates in implementation and support of quality initiatives as it relates to the program

Other duties as required

Section B \xe2\x80\x93 Key Requirements: (Knowledge/Skills/Abilities/Experiences)

Post secondary education, undergraduate in business or healthcare

Minimum of 5+ years of experience in program management

Minimum of 3 years people leadership experience

Proven leadership and interpersonal skills; ability to motivate, influence and coach others.

Excellent analytical skills.

Project Management experience preferred.

Flexibility to travel across North America (approx. 20% travel)

Experience in data management/reporting tools is an asset.

Section C \xe2\x80\x93 Supervision and Communication:

Communication:

Bilingualism (English/French) would be considered an asset.

Ability to communicate effectively (both oral and written) with internal and external customers and stakeholders.

Excellent interpersonal skills

Direct Reports: Program Managers, Operations Managers

Section D \xe2\x80\x93 What you gain in the role (Knowledge/Skills/Abilities/Experiences)

Strategic decision making

Demonstrating foresight

Business Development

Strategic execution

Financial Portfolio Management

Risk Management

Project Management

Networking

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That\xe2\x80\x99s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$92,900 - $154,800

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants\' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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McKesson

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Job Detail

  • Job Id
    JD2270976
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $92900 - 154800 per year
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, Canada
  • Education
    Not mentioned