Job Description

At PwC, our Operations & Procurement consulting practice partners with clients across industries to transform core operations, supply chain, and procurement functions--driving cost efficiencies, service improvements, and risk mitigation. We deliver end-to-end advisory services spanning procurement strategy and category management, strategic sourcing, supplier relationship and performance management, inventory and network optimization, demand & supply planning (S&OP), process and operating model redesign, and digital/analytics enablement, including automation, BI, and procurement platform integration. As a Senior Manager, you will combine strategic insight, deep industry expertise, and strong leadership to design innovative solutions, lead large-scale transformations, and ensure successful execution of complex client engagements. You will serve as a trusted advisor to senior client executives, driving business impact while cultivating high-performing teams.

Meaningful work

you'll

be part of

As aSenior Manager, Operations & Procurement, Consulting, you'll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

Lead end-to-end engagement delivery for complex, multi-disciplinary transformation projects--such as digital procurement and supply chain initiatives--across Canada, ensuring quality, timeliness, and commercial outcomes. Demonstrate agility and resilience in managing dynamic projects by adapting swiftly to changing client needs, shifting priorities, and emerging challenges, guaranteeing successful delivery. Act as a strategic partner to executive client stakeholders, guiding procurement and operations transformations that drive measurable cost savings, service improvements, and risk mitigation. Direct large-scale diagnostics, root-cause analyses, and opportunity assessments; develop financial and operational models to support decision-making and initiative prioritization. Oversee design and implementation of procurement strategies, including sourcing and category management frameworks, supplier segmentation, governance models, and onboarding processes. Champion network design, inventory optimization, logistics improvement initiatives, and enhancements to demand and supply planning (S&OP) practices for operational excellence. Drive procurement/ERP platform enablement and digital transformation efforts, integrating process redesign, piloting, testing, and change management to embed new operating models. Lead, mentor, and inspire multi-disciplinary teams (both PwC and client), ensuring high-quality, timely deliverables, continuous improvement, and effective collaboration within a complex, matrixed organization across industries and geographies. Manage engagement financials, risk, and resource allocation to deliver projects on time and within budget while meeting and exceeding client expectations; build and sustain trusted advisor relationships with senior leaders, identifying growth and expansion opportunities for PwC. Contribute thought leadership, lead sales and business development--including identifying and pursuing new client opportunities, developing proposals, and expanding PwC's footprint--and foster a culture of learning, inclusion, and professional growth through coaching, recruitment, and active participation in firm initiatives, with flexibility to travel up to 70% to meet client needs.

Experiences and skills

you'll

use to solve

Bachelor's degree in Engineering, Supply Chain, Business, or a related field; advanced degrees such as an MBA are a strong asset. 7-10+ years of progressive experience in management consulting or leadership roles within operations, supply chain, or procurement, overseeing large-scale transformations in core operations, supply chain strategy, and procurement. Expertise in asset-intensive industry operations, including asset lifecycle management, capital planning, maintenance strategies (preventive, predictive, reliability-centered), and spare parts optimization, as well as improving asset availability through condition monitoring, IoT, digital twins, and predictive analytics. Proven ability to lead end-to-end supply chain strategy and network design, including demand forecasting, S&OP integration, inventory management and optimization, distribution and logistics planning, and operations strategy for efficient distribution center performance. Experience in digital enablement and analytics for operations and supply chain, leveraging ERP, TMS, WMS, APS platforms, dashboards, and predictive analytics to drive visibility, automation, and data-driven decisions; familiarity with major warehouse management and ERP systems, and experience with system integrations and go-live transitions. Comprehensive procurement capabilities spanning strategy development, category management, strategic sourcing, RFx processes, supplier segmentation, supplier performance and contract management, risk and compliance, sustainable/ESG practices; proficiency with leading procurement and ERP platforms and all stages of integration and cutover activities. Proven ability to operate as a trusted advisor to executives, shaping business strategy, securing buy-in for complex changes, and demonstrating agility and resilience to manage dynamic projects and shifting priorities. Expert application of agile methodologies and process optimization techniques, including leading value-stream mapping, process redesign workshops, and implementing operating models, governance frameworks, and risk mitigation strategies across procurement and supply chain functions. Exceptional client engagement and stakeholder management skills; capable of leading multifaceted workstreams and multi-disciplinary teams, with advanced analytical, modeling, and data-driven decision-making abilities; proficiency with Excel, Power BI/Tableau, Alteryx, SQL, and Python. Proven sales and business development expertise, including client relationship management, opportunity identification, proposal development, driving revenue growth, strong leadership, collaborative mindset, professional integrity, commitment to mentoring and developing others, and willingness to travel extensively as required. The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

Why

you'll

love PwC

We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc


PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Metis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.


At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.