Job Description

Are you passionate about leading transformational IT initiatives and shaping the governance that drives mission-critical programs forward?

One of our Customer is looking for a strategic and results-driven

Senior Manager, IM/IT Operations

to lead and evolve their Project Management Office (PMO) governance practices. This is a high-impact leadership role where your expertise will guide how projects are initiated, planned, executed, and monitored across a diverse IT ecosystem.

In this role, you will champion the development and implementation of PMO frameworks, processes, and standards that ensure project success and accountability. You'll work closely with cross-functional teams and senior stakeholders to ensure project management best practices are consistently applied, while also aligning IM/IT initiatives with broader organizational goals.

You'll play a pivotal role in evaluating and guiding the adoption of new technologies, providing strategic insights to leadership on the impact of evolving systems, and ensuring that IM/IT initiatives are well-documented, compliant, and value-driven.

If you excel at bringing order to complexity, love building frameworks that empower teams, and are energized by leading through influence and innovation, this role is for you.

Key Responsibilities

Develop and implement PMO governance standards, methodologies, tools, and templates. Oversee end-to-end project lifecycle processes, including scope, timelines, milestones, change management, and reporting. Provide strategic recommendations to senior leadership on new technologies and their implications on operations. Lead project status meetings and prepare high-quality status reports for executive audiences. Drive consistency in project execution across IM/IT portfolios and ensure accountability at all levels. Manage stakeholder relationships, including external vendors and internal cross-functional partners. Support the advancement of distributed IM/IT systems, including networks, security, and enterprise applications. Contribute to RFP creation, contract negotiation, and performance oversight of third-party IM/IT service providers. Oversee budget planning and personnel administration related to IM/IT operations.

Who You Are

A collaborative leader with deep expertise in IT project governance and operations. Comfortable working across technical and business domains with clarity and confidence. An excellent communicator, facilitator, and influencer--able to align stakeholders and drive decision-making. A continuous learner who embraces innovation while ensuring operational excellence.
If you're ready to take your career to the next level and make an impact in a fast-paced environment, we invite you to apply for the PMO position today!

Job Types: Full-time, Freelance

Pay: $80.00-$110.00 per hour

Expected hours: 37.5 per week

Schedule:

Monday to Friday
Work Location: Hybrid remote in Ottawa, ON

Expected start date: 2025-07-28