Job Description

Company Description

Shopify is now permanently remote and working towards a future that is digital by default. about what this can mean for you.

Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With 1,000,000+ merchants in more than 175 different countries, and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.



Our communications team is looking for an experienced professional with demonstrated storytelling and media relations success specifically in Fintech. Working cross-functionally, the ideal candidate will oversee Shopify product areas related to products like Shopify Payments, Shopify Balance, and Shopify Capital.

Responsibilities

Be part of the product communications leadership team for North America while managing agency partners and collaborating with various stakeholders across multiple product areas, international, legal, IR, etc.

Maintain close relationships with Product Marketing counterparts and stakeholders to collaborate on product launches and storytelling moments

Build Shopify's Fintech storytelling machine, showcasing how our platform and technology empower entrepreneurs across areas like payments, money management, and funding.

Closely monitor and follow ongoing media conversation as it relates to Fintech news, ecommerce trends, and Fintech innovation; carving out areas of opportunity for Shopify.

Leverage strong media relationships and continuously deliver impactful storytelling across broadcast, print, and online outlets; experiment with new formats and mediums including podcasts, YouTube shows, Twitter Spaces, Substacks etc.

Devise communications strategies surrounding major company efforts and launches

Work with partner organizations to execute PR campaigns and ongoing storytelling

Brief and prepare executives for media interviews, speaking engagements, and general thought leadership initiatives

Provide senior counsel and support as required for inbound media inquiries and issues

Collaborate with regional counterparts in EMEA and APAC to ensure effective rollout of global campaigns and partnerships

Qualifications

Must have experience leading PR efforts specifically in related Fintech areas

Extensive experience in PR / communications

Strong experience crafting and executing thought leadership campaigns for technical subject matter and innovative topics

Bold, creative, and strategic thinker with attention to detail and a deep understanding of what it takes to execute impactful product comms

An experienced comms professional who is willing and excited to think beyond the traditional (and can demonstrate experience doing so); open to questioning orthodoxy and willing to experiment with different, and sometimes unconventional, ways of sharing news

Comprehensive understanding of the tech and business media landscape that is evolving beyond traditional national print and online outlets to include influencers, podcasts, vlogs, and much more

Experience working with partners to execute media relations campaigns

Understanding of global communications strategy development and roll-outs

Demonstrated impact in landing meaningful coverage and cultivating media relationships

Strong writing, editing, speech and presentation skills are absolutely essential

Experience with people management

Additional Information

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

If you're interested in helping us shape the future of commerce, click the "Apply now" button to submit your application. We know that applying to a new role takes a lot of work and we value your time.

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we're looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encouraging everyone to apply.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at to learn more about Shopify's commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We're dedicated to adding new perspectives to the team - so if your experience is this close to what we're looking for, please consider applying.