Job Description

Permanent Full Time
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As a member of The Special Investigations Unit, you will work within the Fraud Management Team to investigate allegations of fraud and invalid claiming in group health and dental benefit plans.
What you will do:

• Develop and implement investigative plans that meet the standards required for criminal prosecution and/or civil action;
• Analyze financial records from internal and external sources;
• Obtain written and/or audio recorded statements from witnesses and subjects;
• Collect and preserve evidence;
• Conduct onsite provider evaluations at locations across Canada;
• Gather evidence utilizing undercover or covert techniques;
• Prepare investigative reports for senior management and regulatory bodies;
• Prepare disclosure reports and liaise with law enforcement;
• Present evidence in court and/or tribunals as required;
• Follow-up on the disposition of cases;
• Make recommendations for the improvement of procedures and internal controls

What you will bring:

• A minimum of 5 years investigative experience.
• Education/skills acquired through the completion of a post-secondary degree or equivalent;
• Strong investigative and interview skills;
• Working knowledge of the rules of evidence;
• Working knowledge of the Criminal Code of Canada, Canada Evidence Act;
• Strong report writing skills;
• Excellent communication and organization skills;
• Experience in courtroom testimony is considered an asset;
• Knowledge of the Group Benefit Insurance industry is considered an asset;
• CFE or CFI designation is considered an asset;
• A background in law enforcement is a considered an asset;
• Bilingualism in both official languages is considered an asset;
• The ability to travel as needed. Candidates must be capable of working independently in various environments and possess the flexibility to respond to incidents or assignments outside of a regular office settings.
• Must possess the ability to be Protected- B security cleared as outlined by the government of Canada.
• Must possess a valid driver's licence

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The base salary for this position is between $52,800.00 - $97,700.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today!
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
#LI-Hybrid
Requisition ID: 4290
Category: Customer Service and Administration
Location:
London, ON, CA Winnipeg, MB, CA Toronto, ON, CA Ottawa, ON, CA
Date: Sep 12, 2025
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