Job Description

About KOHO

KOHO's purpose is to empower Canadians to build a great financial foundation with products that are radically transparent and easy to manage. Our journey began in 2014, and we have since built a community of over 600,000 users. Leading investors around the globe believe in our vision, and we've successfully raised over $320M to make our vision a reality.

The KOHO collective has grown to 300+ employees to date. Discover our culture and get the inside scoop from our team !

About the Role

Reporting to the Senior Manager, Identity Fraud, this role will be a key part of a team responsible for protecting KOHO and its users from organized bad actors.

A day in the life of the Identity Fraud team can consist of catching fraudulent applications, stopping account takeovers, liaising with law enforcement and providing insight to other teams at KOHO. The role is great for those who love catching bad actors or those who want to challenge themselves by bringing fresh ideas and experiences.

What You'll Do

• You'll help identify fraudulent accounts and disrupt their activities
• You'll conduct complex investigations in organized financial crime activity
• You'll be asked to assist in the development and enhancement of reporting and controls to identify potential incidents of fraud
• We liaise daily with Law Enforcement and other Financial Institutions on investigations
• We share our insights and experience with other teams at KOHO
• You'll have the opportunity to help develop new ways to combat fraud

What You'll Bring

• 5 years experience in Fraud Management relating to financial activities
• Experience in investigation Account takeovers and payment card fraud
• Strong analytical and problem-solving skills
• An ability to see the big picture while being comfortable with day to day responsibilities
• Advanced Excel or proficiency in SQL are assets.
• Fluency in French would be an advantage

What's In It For You?

We invest time and resources into making sure KOHO is as good as the people we hire. Here are some of the reasons we attract the best people:

• Balance Your Life - Company-wide Summer wellness days, Winter holiday closure, unlimited Personal Days, a wellness spending account, and maternity & parental leave top-up.

• Remote First - Work from anywhere in Canada with a budget to set up your home office

• Level Up - Access to 3 in-house certified performance coaches and an annual training budget.

• Reach Your Goals - Salary assessments twice per year

• The KOHO Culture - We have won 7 "Great Place to Work " awards since 2019

• Be An Owner - Every KOHO employee gets a generous amount of equity with a 10 year exercise window

The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.

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