Job Description

Description

Our team and what we\'ll accomplish together

Our Customer Experience and Enablement Partner Management team is a highly engaged, data driven, consistently successful team accountable for forming the strategy that drives value from outsourced field services and contact center services by building strategic outsourcing partnerships. On a daily basis we balance being the advocates for our customers and our external partners simultaneously.

What you\'ll do

We are looking for a self-starter Financial Analyst to join our high-performing, dynamic and collaborative team. In this role, you are a professional accountant within the operations.

You will provide support to the Partner Management and Resource Planning teams through your expertise in budgeting and forecasting to ensure all risks and opportunities are considered. You will deliver financial analyses and effectively communicate your analyses to enable decision- making that will improve customer experiences and drive profitability. You will look for inefficiencies in our financial processes, recommend and implement improved processes that drive better reporting and/or savings for a budget worth over $225M per year.

This position offers the opportunity to grow and develop through various projects and initiatives, working with friendly internal business partners to drive our strategic direction.

Our business constantly evolves; the decisions that you drive with your analyses will result in cost savings and material changes to our relationship with our external partners and customers. Ultimately, our goal is to provide lifetime value for our Partners, TELUS and our customers.

Here\'s How

• Drive activities including reporting, analysis and financial input to projects and business cases
• Coordinate month-end, budgeting and forecasting processes to provide operating results and variance analysis for the team
• Develop a strong understanding of business processes and operations to effectively present financial results to senior management
• Perform analysis and interpret financial results to enable effective business decisions
• Analyze past results, identify trends and make recommendations for improvements to our forecasts and processes
• Prepare various KPI reporting and investigate variances to evaluate opportunities for savings
• Recognize process improvement opportunities, provide recommendations and operationalize new processes that will drive better reporting and savings
• Develop effective business relationships with peers, finance managers, senior finance team, manager/director level clients, VP

Qualifications

What you bring

• 3-5 years of relevant experience in an accounting role in a large, complex and dynamic organization
• Experience with financial auditing in a public practice firm
• Completion of a professional accounting designation (CPA, CA, CMA, CGA)
• Bachelor\'s degree in Finance, Accounting or related field
• Advanced Excel capabilities and proficient with other Microsoft Office products and Google Suite
• Strong interpersonal skills with the ability to build strong working relationships with the ability to influence others at all levels in the organization
• Ability to effectively manage multiple priorities, projects and activities
• Strong verbal and written communication skills; ability to translate accounting concepts into operational insights and recommendations
• Strong attention to detail with a strategic mindset
• Self-starter with a proven ability to highlight inefficiencies and make improvements to processes
• Naturally inquisitive: Desire to understand the interworking of business processes and our data which is paramount to performing accurate analyses

Great-to-haves

• Telecommunications industry experience

#LI-Remote

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

Operations

We\xe2\x80\x99re the ones that design, build, repair and maintain the billions of dollars\xe2\x80\x99 worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

70%
Team members that work at home or are mobile.

15.2
Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus