Job Description

Charger logistics is a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Dispatch services and management is a functionality within the business that will never disappear. For every truck on the road, there is a professional driver and teams of support staff ranging from logistics management, driver management, safety, and maintenance to support that unit.

Our team is ever expanding, and we are looking to develop the next leaders in the logistics space. We offer the opportunity to learn and grow within this industry. The Senior Dispatcher is responsible for covering various aspects of line haul and city dispatching including communicating with drivers, customers and customs officials. This position requires a unique personality and skill set. The possibilities for growth are endless and completely determined by your own efforts and work ethic.

Duties

• Coordinate and plan with department peers to effectively and efficiently dispatch the company\xe2\x80\x99s resources.
• Should have worked on Fleet Manager, DAT, Load Link, Open Load Boards.
• Communicate specific freight requirements and procedures to drivers.
• Develop relationships with carriers, identify opportunities, generate leads, and win freight.
• Handle customer inquiries in a timely, professional manner.
• Update customer web portals with up-to-date load information.
• Defining all details relating to loads and ensuring that the chosen carrier understands and is able to meet all expectations.
• Evaluate changes in market conditions and negotiate best purchase price while assessing all angles of the situation.
• Coordinate the resolution of assessorial charges, disputes, and general carrier issue.
• Provide one-off and network solutions for freight opportunities tabled by customer service, operations, and sales through rate requests and network designs and modifications.
• Locate, validate and onboard new sources of carrier capacity to meet the needs of the network.
• Build and manage carrier relationships involving capacity, rates and compliance.
• Monitor and update shipment statuses on the company\xe2\x80\x99s internal applications.
• Analyze resource utilization and generate reports as needed.

• 5+ years of experience in trucking industry and/or dispatch experience.
• Educational background in Supply Chain Management (or other relevant area such as Business)
• Dedicated experience providing customer service in a similar work environment
• Excellent verbal and written communication.
• Demonstrated ability to actively manage multiple, concurrent projects.
• Knowledge of the transportation industry and North American geography are considered assets.
• Positive attitude with good people skills.
• Exceptional negotiation, decision making and organizational skills.
• The ability to thrive in a fast-pace, deadline-oriented environment.
• Good command of MS Office (Excel and Word) with an ability to quickly learn new software.

• Competitive Salary
• Healthcare Benefit Package
• Career Growth

Charger Logistics