Job Description

About Us

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate 34 residences in British Columbia, Alberta and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

The Opportunity

Reporting to the CHRO, the Senior Director, People Operations leads a team of 14 HR professionals, including the business partner, labour relations and Talent Acquisition teams. In this role you will be responsible for leading and continuously developing a purpose driven culture to ensure we have the right talent in the right place at the right time. You will act as a trusted advisor to our senior leadership team and the Chief People Officer. You are a seasoned HR leader with a strong operations background who is skilled at developing and implementing standards and processes nationally.

What you will be doing

• Define and ensure execution of core people processes and standards
• Ensure effective people operations coverage geographically aligned with evolving business requirements
• Develop and support the regional People Operations team to execute operational standards, performance management process, leadership talent review process, rewards & recognition programs, and annual merit process.
• Oversee the execution of culture and team member engagement initiatives and work with People Operations team on targeted action plans to improve results.
• Ensure compliance with employment, workplace injury, and human resource laws.
• Provide guidance to our Labour Relations team to ensure strong union relationships
• Measure, and manage HR service delivery level(s) to ensure responsiveness and appropriate business operations support including key people metrics (staffing levels, turnover, engagement etc.)
• Lead the implementation of the Talent Acquisition strategy and operating model including responsibility for employment brand, applicant tracking system, tools and recruitment training.
• Partner with Centers of Excellence to ensure consistent execution and adoption of talent management, learning and development, compensation, culture and engagement, EDI, and organization design programs and initiatives.
• Oversee monthly people metrics by residence, ensure creation and execution of targeted corrective action plans and participate in quarterly Business Performance Reviews.

What were looking for

• You have a degree or diploma in Human Resources, Business Administration or related discipline
• You possess a minimum of 15 years of progressive experience in a HR Generalist/HR Business Partner leadership role, ideally supporting employees in multiple locations.
• You have comprehensive knowledge of current HR policies, processes and best practices that drive a healthy workplace culture.
• You have demonstrated experience in executing people processes to drive operational outcomes while adapting to changing business needs
• You have experience with leveraging technology to manage people operations processes
• A minimum of 5 years experience in building relationships with unions in a unionized environment with different unions.
• You have developed and implemented programs in culture and engagement, performance management, learning, leadership review, compensation, and rewards and recognition programs.
• You have developed and led talent acquisition strategies and functions.
• You have general knowledge of various employment laws and practices in Ontario, Alberta and British Columbia.
• You have experience in a growth environment building out people processes and oversight mechanisms.
• Ability to travel frequently within Canada as required.

What you can expect from us

• A diverse and inclusive environment where individual differences are celebrated, and youre encouraged to be your best self
• A collaborative environment where we support each other to succeed as a team
• Learning opportunities to help you grow and support for professional development and designations
• Comprehensive benefit package including RRSP matching
• Participation in Amicas Flex or Hybrid work model providing team members the opportunity to work a combination of days both in office and remotely

• Our office is centrally located in the financial district, on the PATH and the TTC subway line, and provides easy access to downtown amenities

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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Amica Senior Lifestyles