Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Senior Director, Business Development Specialty Health Network

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an exciting work culture and lively environment! We offer competitive salaries, an excellent benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training and development and many more perks.

Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada - making your career opportunities within our larger organization - endless!

Role Overview

Reporting directly to the Senior Vice President, Healthcare Businesses, the incumbent is responsible for winning new contracts and transferring existing Specialty contracts to Shoppers Drug Mart. This position has significant responsibility for revenue generation. The Senior Director, Business Development (BD) will achieve these goals by growing and enhancing current relationships with pharmaceutical partners, industry professionals and other potential business partners. The incumbent will develop and drive a strategic growth plan to increase the specialty business across Shoppers Drug Mart, taking ownership of current and new pipeline projects and leading them to completion.

What you will do:

• Foster the Enterprise Vision, Mission and Values
• As an active member of the SHN Leadership team, play a key role in the development of business strategy and implementation of the Strategic Vision for SHN
• Build & implement strategic growth plan for Specialty business across Shoppers Drug Mart to drive competitiveness and market leadership
• Develop market analyses, account plans, sales strategies and marketing tools that use the Shoppers Drug Mart Network and other enterprise assets
• Leverage existing network to develop and build strategic relationships/partnerships with key pharmaceutical clients, to acquire established specialty programs and transition business to Shoppers Drug Mart
• Maintain high levels of prospecting activity and quickly establish credibility and positive relationships with prospective clients
• Negotiate large Specialty contracts with key partners
• Develop strategies to ensure sustainment of current specialty business, focusing on organic growth, securing existing contract renewals and RFPs, and exploring new product sales opportunities with existing customer base
• Take a Customer Centric approach to delivering business results and provide outstanding client services, including timely execution of promised deliverables
• Lead contracting and governance requirements with Pharma clients, consistent with the values of the Company and the evolving Canadian regulatory environment
• Initiate and develop long-term consultative relationships with industry groups and key collaborators
• Lead and drive the sales process from signed contract to implementation and work with cross-functional teams internally and externally towards successful and timely launch
• Deliver effective communications, both verbal and written across different forums and amongst various audiences (e.g. formal presentations, one-on-one meetings)
• Lead the Business Development team
• Establish and manage to short and long term departmental objectives, policies, operating procedures, annual budgets and financial forecasts
• Foster high colleague engagement and a ground-up culture of accountability, teamwork and continuous improvement

What you will need:

• Deep pharmaceutical & specialty expertise in Canada
• Deep experience handling high-profile relationships
• Track record of consistently achieving and surpassing sales targets
• Understanding of B2B sales and experience with strategic account management
• Experience working on large and sophisticated initiatives, developing innovative growth strategies and making timely and effective decisions in a constantly evolving market
• Strong business sense - outstanding knowledge of business administration, relationship and account management principles and practices, general business and P&L management experience
• Strong negotiation, influencing and problem-solving skills
• Leadership presence, with confidence to engage and influence executive leadership
• Strong team leadership and ability to build and maintain effective cross-functional relationships
• Excellent communication across all levels of respective teams and across the enterprise
• Ability to coach and mentor others
• Self-motivated and resilient, with a positive demeanour and high energy level
• Knowledge of pharmaceutical industry - drug handling process, systems & services, various provincial reimbursement programs and formulary processes
• Knowledge of retail pharmacy an asset
• Bilingualism (English, French) would be an asset
• Flexibility to travel (approximately 20%)

Experience

10+ years pharmaceutical experience

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.