Job Description

Follow us onJob Type: EmployeeDuration in Months (for fixed-term jobs): 12Job Family: Student and Campus Support# of Open Positions: 1Faculty/Service - Department: MobilityCampus: Tabaret HallUnion Affiliation: SSUODate Posted: March 25, 2024Closing Date: April 05, 2024Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date aboveHours per week: 35Salary Grade: SSUO Grade 08Salary Range: $60,700.00 - $76,672.00About the faculty/service: Office of the Vice-President, International and Francophonie:
The Office of the Vice-President, International and Francophonie oversees the design, coordination and implementation of internationalization strategies across uOttawa. This includes establishing international private and public sector partnerships, supporting the internationalization of research and curricula, and expanding international opportunities for the uOttawa community. The Office is also mandated to carry the University\'s vision for the Francophonie and to promote its leadership role within the Ontario, Canadian and international Francophonie and its bodies, as set out in the University\'s new strategic plan, Transformation 2030.*This position may be eligible for a telework arrangement.Position purpose:Reporting to the Senior Advisor, Mobility , conducts logistic activities associated with all operations involved in managing student mobility program files. In charge of communicating information about student mobility programs to partners and students taking part in an exchange at the University of Ottawa. Finds solutions to special requests and capitalizes on opportunities to review, develop and implement processes to ensure that operations run efficiently.In this role, your responsibilities will include:

• Coordinates the management and implementation of the student exchange program and related processes, which includes evaluating applications, communicating with academic units and faculties to approve course selections and exceptions, and welcoming and supporting students. Works in close partnership with all faculties, at both the undergraduate and graduate levels, to effectively manage processes.
• Designs orientation sessions that aim to inform and advise students on the specifics of exchange programs, eligibility criteria, the application process and all other aspects of the program, thus providing them with quality services and the best possible experience.
• Plans processes by anticipating, analyzing and interpreting student mobility program requirements. In cooperation with the senior adviser, mobility, the incumbent evaluates and proposes processes to implement in order to improve services to internal and external partners and to students. Establishes diagnostics and issues recommendations with a view to solving complex problems and following up on them as required. Designs and applies work procedures and tools to improve mobility sector performance.
• Actively participates in designing the operations and communication schedules, and in updating them.
• Continuously updates data on our platforms to ensure that all our national and international partners, and all related resources and information, are online.
• Manages applications and communications for Global Affairs Canada international scholarship programs, and follows up on them.
• Represents the University of Ottawa at conferences, exchange fairs and missions, both in Canada and internationally.

What you will bring:

• University degree or equivalent combination of studies and relevant work experience
• Three years\xe2\x80\x99 experience in program coordination or administration.
• In-depth knowledge of all aspects of university environments and administration, including programs of study, academic regulations, enrolment procedures, and all student services.
• Experience in analyzing academic files and in interpreting and applying regulations, policies and procedures.
• Knowledge of international post-secondary education systems
• Organizational and analytical skills, excellent judgment and attention to detail
• Experience in communications (including public speaking), as well as interpersonal and problem-solving skills
• Good teamwork, communication and interpersonal skills
• Knowledge of various software programs
• Marked skill in cross-cultural communications and excellent sense of diplomacy
• Ability to work well under pressure and on several projects simultaneously
• Availability to work on a flexible schedule in order to participate in international missions and in activities that sometimes occur in the evening or on weekends
• Advanced skill in writing and speaking both French and English
• Knowledge of a third language is an asset

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click to find out more.If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 \xe2\x80\x93 Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

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