Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7

At Shoppers Drug Mart, we're innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we're caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it's a great place to work. We're committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?



Senior Coordinator, Facility Operations

Location: Mississauga ON

Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and a fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP/Pension plans, Employee share ownership plan, professional training, and development, and many more perks!

Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada - making your career opportunities within our larger organization - endless!

Shoppers Drug Mart Specialty Health Network supports our retail stores to provide the best patient care to patients who require specialty drugs. We provide patient support programs for specialty drug therapies, providing physicians with resources to manage their patients, facilitating reimbursement, and enhancing patient compliance. We deliver superior customer service to patients, healthcare providers and pharmaceutical manufacturers to improve healthcare outcomes for all stakeholders.

About the Role:

The Senior Coordinator, Facility Operations will oversee and coordinate tasks in support of the SHN business

What you will do:

• Oversee Visitor/colleague entrance at our Mississauga office location
• Invoicing across multiple businesses (GL breakdown for different P&Ls)
• Health and Safety reporting including membership in JHSC
• Assist in resolving all facilities issues
• Organize Colleague events
• Colleague onboarding
• Ordering of all office, kitchen, and other supplies
• Review and adjust policies as required
• Ensure that all site policies and procedures (non-regulatory / QA) are developed, in place and current
• Compile reporting of policy adherence
• Maintain relationships with Service vendors both Internal and External
• Proactively communicate with all vendors to ensure that scheduled services are completed by the specified due dates
• Creates "work orders", generate PO's, and issue to vendors to complete scheduled Preventative Maintenance work ensuring all equipment is functioning
• Follow up with vendors and ensure the scheduled work was completed in a satisfactory manner
• Manage and collect all completed work orders from vendors.
• Completing work orders and maintaining an archive or database of completed and outstanding PMs, implementing change controls, and initiating CAPAs
• Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.
• Scheduling general labor and repairs to facilities when required
• Maintain a up to date vendor contact list

What you will need:

• College Diploma
• Knowledge about various work-related assignments and routines; capable of applying methods or procedures which are generally well-defined and straightforward, but able to adapt to meet occasional, unusual circumstances.
• Skill in organizing and coordinating may be needed
• Organization, Communication, moderate analytical knowledge, comfort with MS Suite
• 2-5 years of work experience

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You'll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.