Job Description

We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



What You\xe2\x80\x99ll be doing

As a Senior Consultant, Asian Banking you will provide leadership, consultation and coaching on Asian banking sales, service processes and standards to the CIBC team. You will identify local trends, successes and opportunities to influence in the Asian Market, bring a strong focus on client experience and make recommendations to ensure alignment with national service standards and expectations.

At CIBC we enable the work environment most optimal for you to thrive in your role. You\xe2\x80\x99ll have the flexibility to manage your work activities within a hybrid work arrangement where you\xe2\x80\x99ll spend 1-3 days per week on-site, while other days will be remote.

How you\'ll succeed

• Leadership and Partnership: You will support projects and the development of new initiatives related to Asian Banking while identifying sales opportunities, potential business risks and priorities to the business. You will be a subject matter expert on the implementation of clients sales, service management, processes, standards, established activities and programs to contribute to the revenue and funds managed of the market.
• Consultation: You will influence the development of best practices: toolkits, seminar material, marketing material and training materials to enhance education for the Asian Market. You will conduct competitive research on Asian Banking offers and identify sponsorship opportunities to engage in. You will work in partnership with the with National Office teams to provide input for effective and consistent development of national operational practices, service standards and behaviors.
• Service Focus: You will champion the effective handling of Asian customer loyalty initiatives, including customer problem resolution. You will work to deepen CIBC\xe2\x80\x99s presence and relationship in local Asian communities across the country and overseas and handle inquiries regarding Asian banking, including rules & policies.
• Outreach: You will support in organizing all Asian Banking events, including Asia Forum, Chinese New Year Client Dinner and sponsorship events. You will attend external events to build relationships with the local Asian Community while representing CIBC.

Who you are

• You can demonstrate experience in CIBC\xe2\x80\x99s Asian Banking segment and operations, systems and the financial advisory platform, relative to Personal Banking, Imperial Service & Business Banking. You are familiar with the Asian Market, regulatory environment, risk issues, client behaviors and business practices.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You\'re goal oriented. You take initiative and can schedule, organize and complete work within established timeframes, while accommodating changing priorities.
• You give meaning to data. You have the ability to analyze and interpret moderately complex information to provide recommendations.
• You\'re digitally savvy. You have experience working with CIF, COINS and ECRM.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

A strong candidate has been identified; qualified candidates may still apply.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 23rd Floor

Employment Type Regular

Weekly Hours 37.5

Skills

Action Planning, Analytical Thinking, Business Effectiveness, Coaching, Decision Making, Performance Coaching, Strategic Objectives, Teamwork

CIBC