Job Description

TD Description

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story:

Department Overview

The Communications department provides a range of communications advice, counsel and support to the enterprise for a variety of internal and external audiences across various mediums. The team performs tasks ranging from crafting timely and relevant communications, to working with the media, traditional and social influencers, customers/consumers and business partners to ensure balanced, factual coverage of TD Bank Group. Communications professionals are committed to provide word class services by having a thorough understanding specialized knowledge of their department. If you think that you add value to this team, then join us to experience a world of opportunities. We are expanding, and the possibilities are enticing.

Job Requirements

• 4-6 years of relevant corporate communications experience.
• Demonstrated experience in internal communications execution and providing communications counsel to business partners.
• Strong writing and editing skills and attention to detail.
• Ability to prioritize and balance multiple priorities.
• Naturally curious to understand business objectives and opportunities and gain organizational awareness.
• Thrives in both team and independent work settings.
• Strong relationship management with multiple partners across various businesses.
• Strategic and innovative thinker.

Hours

37.5



Reporting into the Manager, Business Communications & Strategy, North American Customer Operations, the key accountabilities of this role will be to provide:

• Effective communications support for various North American Customer Operations initiatives for customer-facing and customer-supporting colleagues in North American Contact Center, North American Fraud Operations, North American ATM Channel, Customer Assistance (Canada), and strategic support groups.
• Concise and clear content relevant to intended audiences using a variety of communications channels (including email, multimedia, and events) to effectively meet business objectives.
• Consultation and guidance to business partners to align to communication best practices and provide strategic and operational communications support.
• Demonstration of strong judgement and ability to manage competing priorities in tight timeframes.
• Act as communications lead for multiple projects and initiatives.
• Contribution to our team's continuous improvement objectives

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

• Undergraduate degree or relevant professional certifications, designations, or equivalent required.
• Experience in a customer-facing business is an asset.

Business Line

Corporate

Job Category - Primary

Communications / Public Relations

Job Category(s)

Communications / Public Relations

Job Family

Corporate Communications

Time Type

Full Time

Employment Type

Regular