Job Description

Req Id: 419711At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It\xe2\x80\x99s all developed and delivered by the members of #TeamBell and we\xe2\x80\x99re always on the lookout for people with great skills and experiences.We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have \xe2\x80\x93 making every day better for people as they connect, work, learn and play.Join us. You belong at Bell.On the Bell Business Markets team, you\xe2\x80\x99ll be a vital part of making innovation happen for enterprise-scale customers. You\xe2\x80\x99ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.SummaryAs a representative of Bell Business Markets (BBM) in the role of Senior Business Analyst, the successful candidate will participate in various types of projects (transformation, new product/tool Introduction, tool and/or process enhancements, governance, non-standard complex solutions etc.). Your role will be to identify business areas that can be improved, interpret and document processes to increase business efficiency while ensuring they are aligned with corporate strategies.Key Responsibilities

• Lead and manage multiple business transformation projects activities such as; completing and updating project documentation, defining business functional and design specifications, performing analysis to identify gaps
• Work closely with the business units to understand various processes such as customer patterns, sales patterns, product development, etc., and strategize a plan of action accordingly
• Serve as a liaison between the business operations, IT, Engineers and Product Managers to assist or gather the business requirements needed for system modifications, enhancement, and implementation of strategies
• Provide project analysis to senior management by producing required documentation including business requirements, UAT plan, use cases, sequence diagrams, and scope matrix
• Identify opportunities at different stages of the work to improve the efficiency and formulate new business programs and initiatives

Critical Qualifications

• Proven business analysis skills and experience
• Experience in the planning cycle and project approval process
• Excellent analytical, presentation skills.
• Ability to define conceptual solutions by documenting current and future mode of operations (CMO vs FMO) and develop process maps
• Ability to define business requirements that describe the solution and mode of operations
• Facilitate requirements gathering \xe2\x80\x93 the ability to pull together experts to get the right information
• Ability to explain complex technical ideas in a simple understandable format
• Strong ability to identify opportunities for improvement and take appropriate action
• Have the skills to influence the work team for the alignment differences in ideas or solutions
• Strong ability to express point of view, to negotiate and manage risks
• Ability to work effectively in virtual teams, to handle multiple projects simultaneously and meet tight deadlines
• Strong process mapping skills
• Advanced MS Office skills, particularly MS Excel and MS PowerPoint
• Advanced JIRA & Confluence skills
• Salesforce & NM1 an asset

Preferred Qualifications

• Certification or recognized training in Business Analysis Project management experience
• University or college degree in Business, Information, Technology or Computer Science
• 5+ years experience in T\xc3\xa9l\xc3\xa9communications ou similar industry
• Bilingualism is an asset (English and French)

#EmployeeReferralProgramAdequate knowledge of French is required for positions in Quebec.Additional Information:Position Type: ManagementJob Status: Regular - Full TimeJob Location: Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : New Brunswick : Fredericton || Canada : New Brunswick : Moncton || Canada : New Brunswick : Saint John || Canada : Newfoundland : Mount Pearl || Canada : Newfoundland : St. John\'s || Canada : Nova Scotia : Halifax || Canada : Ontario : Don Mills || Canada : Ontario : London || Canada : Ontario : Mississauga || Canada : Quebec : Dorval || Canada : Quebec : Montreal || Canada : Quebec : Verdun
Work Arrangement: Hybrid
Application Deadline: 09/15/2024For work arrangements that are \xe2\x80\x98Hybrid\xe2\x80\x99, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.Please apply directly online to be considered for this role. Applications through email will not be accepted.We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you\xe2\x80\x99ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you\'ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you\'ll enjoy a 35% discount on our services and access exclusive offers from our partners.We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you\xe2\x80\x99ll feel valued, respected and supported as you grow and reach your full potential.We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the or visit our for other ways to contact us.Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( ) to learn more about how we collect, use, and disclose your personal information.Created: Canada, ON, TorontoBell, one of

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