Job Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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Role Summary

In this position, you will be a key member of the Group Retirement Services (GRS) and Client Experience Office (CXO) Finance teams, supporting the development of Client metrics reporting and accompanying financial measures. Collaborating with peers and leaders across the Canadian business unit data centres, you will be responsible to design, create and evolve our data analytics platform to accelerate the development of reporting, insights and strategic initiatives for drivers of cash flows, churn, revenue generation and profitability. Successful candidates will possess more than 5 years of practical experience developing insightful reports/dashboards, drawing actionable recommendations from insights and demonstrate an ability to communicate effectively with senior leaders and other stakeholders. The role requires creative problem-solving ability, excellent communication and presentation skills, a willingness to try new techniques, and the ability to handle several diverse and concurrent projects.

This role reports to the Director, Business Analytics.

What will you do?

Analytics & Business Insights

Support the development of Client metrics reporting processes, benchmarking and visualization to provide insights to stakeholders, by leveraging multiple data source systems and integration layers, using a variety of tools and programming languages

Act as a subject matter expert or technical team lead on projects, ask questions and develop hypotheses, apply descriptive statistics, diagnostic techniques to answer business questions

Apply financial business knowledge to improve the economics of key drivers in the highest value areas

Ability to draw out business insights from analytical output and work with team leads to put together effective presentations of actionable insights and recommendations to multiple levels of stakeholders

Maintain standards for analysis and reporting at all levels including best practice data visualization techniques

Data Management & Integrity

Provide expert guidance to design, develop, maintain and continuously improve various SAS databases to enable accurate, reliable and timely data to support analytics, modeling, reporting, visualization and dashboards/KPI's

Ensure all processes preserve data integrity by managing the alignment of data availability and integration processes

Data discovery - Liaison with IT and other analytics teams to scope new data sources, understanding and leveraging of current data sources to provide insights on revenue generation

Comply fully with all privacy, confidentiality, SLF Code of Business Conduct, data security, and other requirements related to Client data

What will you need to succeed?

Minimum of Bachelor degree in Statistics, Computer Science, Software Engineering, Mathematics, or equivalent experience. MBA or post-grad degree in data analytics an asset

5+ years demonstrated experience working with data, including transformation and manipulation, using a variety of data analysis methods

5+ years intermediate to advanced knowledge in SQL, SAS

Advanced user of Excel with extensive financial modeling experience

2+ years experience using Tableau

Must be able to effectively communicate (written and verbal) complex results to a business audience not familiar with complex data and analytics

Ability to automate/develop complex reports &/or produce dashboards & scorecards & able to propose solutions to data issues

Ability to build partnerships and develop relationships with a variety of stakeholders

Good working knowledge of basic data warehousing concepts

Good working knowledge of presentation software such as PowerPoint

Proven balance of analytical and creative problem-solving skills

What will be nice to have?

Knowledge of the wealth management business

Experience with analysis of unstructured data

Experience gathering and integrating external data with internal data

Unique Requirements

Must be able to obtain Reliability Status through the Government of Canada before a start date can be confirmed (includes a background check with fingerprinting by the RCMP).

To see if you are eligible for this clearance, please review the section 201 on the Federal Government site ( )

What's in it for you?

Competitive salary and bonus structure influenced by market range data

Great Place to Work Certified in Canada and the US - 2022

Great Place to Work award for Best Workplaces for #HybridWork - 2022

Named "Best Places to Work" by Glassdoor - 2021

Canada Award for Excellence for Mental Health at Work - 2021

Flex hours and Flexible hybrid work model including work from home if you prefer. #LI- Remote, #LI- Hybrid

20 days vacation per year and an innovative sabbatical program

A friendly, collaborative and inclusive culture

Being part of our Analytics community, where we share best practices and broaden skill-sets

Flexible Benefits from the day you join to meet the needs of you and your family

Pension, stock and savings programs to help build and enhance your future financial security

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 68,400/68 400 - 111,700/111 700

Job Category: Advanced Analytics

Posting End Date: 25/09/2022