Job Description

The Emergency Health I&IT Solutions and Technology Management Branch provides technology services to support medical 9-1-1 call taking and land ambulance dispatch services in Ontario.

The branch is seeking a dedicated systems professional to contribute to the success of our team.

NOTE: In addition to the scheduled hours posted, this role may require additional availability on a rotational basis, to support the 911 applications. As an integral team member, you may be required to provide on-call and stand-by service within a 24/7 schedule, including statutory holidays, as required.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In an environment with complex, 24/7/365 technology service delivery, you will:

• provide technical leadership and expertise in the planning, development, maintenance and support of diverse application solutions supporting the land ambulance dispatching program
• conduct and/or coordinate systems analysis, design and testing
• lead projects for the development of systems or applications, including preparing project plans, leading teams through the system development cycle, and developing resource plans/project estimates
• liaise with managers, staff and stakeholders involved in the land ambulance program

How do I qualify?

Technical Skills and Knowledge

You have demonstrated knowledge of:

• current and emerging technologies, methodologies and tools associated with systems analysis, design, testing and implementation, particularly in relation to business applications such as computer added dispatch systems and data services
• personal computer and server-based systems technologies, telecommunications, current programming languages, data management tools and techniques, Information Technology (IT) security, internet applications and IT connectivity
• theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices, and standards
• database development, management, and application database administration
• process and data modelling, design, and development techniques to evaluate feasibility of options and the production of testing environments

Procurement and Project Management Skills

You have:

• demonstrated knowledge of procurement policies and practices to manage vendor services and contracts.
• knowledge of project and agile management methodologies and practices to contribute effectively on application development initiatives
• ability to understand and apply standards, policies, guidelines and directions of IT as it applies to solutions enabling the land ambulance program
• knowledge of funding models and business processes to assess and determine IT solutions

Operational Support, Problem-Solving, Analytical and Judgement Skills

You have:

• demonstrated operational support, problem-solving, analytical and judgment skills, incident and change management expertise
• ability to analyze information, evaluate options, resolve issues, and provide solutions based on client requirements or operation incidents

Communication Skills

You have:

• proven oral and written communication skills to establish and manage effective working relationships with clients and stakeholders
• consultation, negotiation, and interpersonal skills to provide direction to staff, contractors and vendors on projects
• experience providing training to users, preparing reports and developing business cases

Organization, Coordination and Administration Skills

• You have demonstrated organization, coordination and administration skills to guide and manage application development, maintenance and support activities.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Additional Information:

Address:

• 1 Temporary, duration up to 6 months, 5700 Yonge St, North York, Toronto Region

Compensation Group:
Ontario Public Service Employees Union


Understanding the job ad - definitions Schedule:
6


Category:
Information Technology


Posted on:
Thursday, August 18, 2022

Note:

• T-HL-186114/22