Job Description

About IT at CN

CN harnesses the power of information every minute of every day to make better decisions. Almost every aspect of our business relies on technology; this is why CN invests around $100 million every year on I&T projects and infrastructure. And with close to 1,000 in-house employees, CN's I&T team is more than a first-class technology shop - they're railroaders, dedicated to enabling our people to work better and to helping our trains run safely.

Job Summary

The Senior Analyst Analytics and Optimization is responsible for leading advanced analytics, marketing trends analysis and presentations of findings. The role works closely with Marketing, Information and Technology (I&T), Operations, other CN departments as well as external consultants to secure data, analyze and visually represent findings and recommendations. The role conducts detailed data analyses and provides answers to ad hoc queries to help solve business problems while leveraging statistical and data optimization techniques.

Main Responsibilities

Data Analytics - 75%

Perform advanced data analytics (e.g., descriptive, diagnostic, predictive, prescriptive analytics) on multi-source datasets

Provide insights and drives decision-making by presenting big data findings visually to senior leadership

Combines an understanding of Business, Operations and I&T to group data and elements analyzing trends to help develop recommendations

Optimization - 25%

Work with CN and external data to analyze, extract, summarize trends and make recommendations on optimizing and solving business problems

Improve existing processes and reporting through value-added analysis and automation

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires minimal travel (10%) within North America. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

Requirements

Experience

Operation Automation and Logistics

Between 2 to 3 years of experience in a large-scale operation or logistics environment

Experience with technology and operation automation projects

Work experience in Supply chain operations or commercial role

Education/Certification/Designation

Bachelor's Degree in Operations Research, Applied Statistics, Data Mining, or Supply Chain Management

Master's Degree in Operations Research, Applied Statistics, Data Mining, or Supply Chain Management*

*Any designation for these above would be considered as an asset

Competencies

Demonstrates agility and drives change

Develops self and others

Collaborates with others and shares information

Communicates with impact

Solves problems to create value

Innovates

Technical Skills/Knowledge

Knowledge of advanced data analytics tools and languages (e.g., Alteryx, R, Python)

Knowledge of data visualization software Tableau, PowerBI, or others

Knowledge of optimization software and mathematical programming language

Understanding of cleaning, managing, and visualizing data (structured and unstructured)

Advanced knowledge of Systems, Applications and Products (SAP) and Structured Query Language (SQL)

Advanced knowledge of Microsoft Office (Excel and PowerPoint)

Deep understanding of statistical modelling, operations research methodologies, Linear Programming (LP), data mining concepts, or others

Organizational Impact

Decision Making & Impacts

The Senior Analyst, Analytics and Optimization is responsible for designing analytical models and presenting recommendations and data to senior management. The role provides insight analysis to support improving customer survey efficiency, web usage analytics, business performance measures and helps improve customer service.

Level of Interaction/Influence

The Senior Analyst, Analytics and Optimization interacts with individuals internal and external to CN. Within the organisation, the incumbent liaises with stakeholders in Sales and Marketing, Operations, Customer Service and I&T. Outside of CN, the role communicates with suppliers, consultants' customers and supply chain partners with consultants and technology vendors.

Employees Supervised/Organizational Structure

The Senior Analyst, Analytics and Optimization reports to the System Director, Product and Yield and has no supervisory responsibility.

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN is an employment equity employer and we encourage all qualified candidates to apply. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.