Job Description

About CIMT College
CIMT College is registered as a OntarioCareer College under the Ontario Career Colleges Act, 2005 and is a member of Career Colleges Ontario and National Association of Career Colleges. Since 1998, CIMT College has been guiding and training both local and international students by providing them learning experiences that meet international standards and benchmarks. The college provides an opportunity for professional growth and development across the areas of technology, healthcare, business and management.

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Job Summary


Assist the campus manager in smooth functioning of the campus by providing

administrative support to visitors, students, instructors and other staff of CIMT College.

Responsible for the

Front Desk Administration, Greeting people

coming into Campus, directing them to the appropriate contacts or services, providing general information in person and by phone.


Education and Experience

Completion of secondary school required.

2- years experience in a responsible administrative support role preferably in education setting

Experience in a

Career College

is preferred Strong ability to multi-task is required

Student Services and Student engagement/ Management: Support student inquiries, handle grievances, and enhance student experience.

Able to work well with students, motivate them to meet the program requirements and successfully completed the program on time. Strong Computer and organization skills

Skills

Excellent

Communication

and

Customer Services

skills Involvement working independently and in an administration team Flexible - ability to adapt to changes Flexible to work in schedules as assigned by the Campus Manager Knowledge and hands on experience of Microsoft Office Suite is must


Duties and Responsibilities reflective but not all inclusive
Customer Service

Making sure that all the incoming calls are answered and directed in an efficient manner. Resolving student concerns related to schedules, fee payments, etc. along with the Campus Manager Assisting the students with regards to schedules and coordinating with Scheduling department to make sure the students are able to complete their course/program as per the expected completion date

Administration

Set up and maintain manual and computerized information filing systems (student files) Effectively maintaining student records and record management Administering the candidates for Testing Centers Assist in smooth functioning of the institute in the evenings and weekends and in Campus Manager's absence Order office supplies and maintain inventory Determine and establish office procedures Open and Close the campus as required May compile data, statistics and other info to support Campus Manager Any additional tasks assigned by the Campus Manager

Compliance and Regulatory

Adhere to all CIMT College Policies and Procedures Comply with all regulatory standards as set out by the Ministry of Training for Colleges and Universities, and the PCC Act, 2005
Accessibility and Equal Employment Opportunity statement:
CIMT college is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. We are pleased to consider all qualified applicants for employment regardless of, in particular, race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other legally protected factors.


CIMT College is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. We believe and support barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require an accommodation (including, but not limited to, the application process, the interview location etc.) during the hiring process, please email our Human Resources department at

hr@cimtcollege.com

for further assistance and information.


We thank all applicants in advance for their interest in this position. However, only those selected for an interview will be contacted by the Talent Acquisition Team




Mon to Fri - 9:30 am to 6pm