Job Description

At Desjardins, we believe in equity, diversity and inclusion. We\'re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there\'s something we can do to help make the recruitment process or the job you\'re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level DC-5

The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with major strategic clients operating in the commercial sector, with a view to promoting and selling products and services in order to grow the centre\xe2\x80\x99s business. He or she uses his/her in-depth technical and business skills to represent, negotiate and engage companies as part of strategic agreements of great importance to the centre\'s business. He or she ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. He or she also acts as leaders and influencers to a variety of parties and share his/her expertise with unit members as necessary.

General Information on the Position

The Desjardins Ontario Credit Union serves 133,000 active members, primarily in the commercial, real estate and agricultural sectors. With 50 service centres and nearly 60 ATMs, its business volume stands at just over $19.4 billion. It is located in a culturally diverse market with strong business development potential. The Desjardins Ontario Credit Union boasts more than 730 employees and managers. Its business sector has 137 employees, who work in 11 service centres across the province. Its business volume totals $7.3 billion. The Desjardins Ontario Real Estate Financing Group business volume totals $2.8 billion.

Main Responsibilities

Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins.

Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions.

Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering. Negotiate applicable conditions with members and clients.

Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships.

Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.

Execute various promotional activities as part of the centre\'s business operations. Participate in targeted public relations activities and participate actively in the business community.

Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs.

Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services. Provide sound and prudent risk management for all portfolios under their responsibility.

Provide expert advice on carrying out complex financing projects (e.g., land loans, pre-development loans, land servicing loans, construction envelopes, interim construction loans including high-rise condominiums, commercial and residential mortgages) that entail major financing needs ($10 million +).

Carry out all advisory support activities that could lead to concluding major transactions. You will manage a real estate financing portfolio ranging in value from $250 million to $750 million and composed of land loans, construction envelopes, interim construction loans, and commercial and residential mortgages.

Develop existing clientele and solicit new business.

Be responsible for an annual business volume of $150+ million or more with fee target at $500k+.

Analyze and review financing files and implement methods for monitoring financial commitments so as to soundly manage the loan portfolio.

Monitor the market environment and the competition\'s conditions.

Act as an expert advisor in carrying out financing projects for members or clients with substantial and complex financing needs.

Define the key issues for the sector; assess the file\xe2\x80\x99s risks; prepare, present and make recommendations for granting credit and perform all advisory support activities that could lead to concluding major transactions, in accordance with the organization\'s policies and practices.

Communicate with company officers to obtain all financial information pertinent to the financial analysis of the file.

Other working conditions

The work arrangement for the position is hybrid work #LI-Hybrid

Number of jobs available : 1

Qualifications

Bachelor\xe2\x80\x99s degree in a related field

A minimum of 8 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Ontario please note that knowledge of French is required

Specific knowledge

Knowledge of the latest financial, economic, policy and legislative developments

Ability to perform analyses of the market and the business centre external environment

Ability to perform financial analysis

Knowledge of the characteristics and credit risk inherent to the major commercial, industrial and institutional markets

Knowledge of loan and guarantee contracts

Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition

Knowledge of financing and credit management practices related to businesses

Knowledge of policies, legislation and standards governing the products and services offered by the business centre

Knowledge of business credit authorization, monitoring, collection and recovery practices

Knowledge of the Desjardins business processes

Understanding of the referral process

Familiarity with government business assistance programs

Networking skills

Strong sales skills

Knowledge of service standards

Understanding of cooperative and cooperative network values, rules and operations

Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job Communicates effectively, Drive results, Interpersonal Savvy

Work Location Caisse Desjardins Ontario_Ottawa-Cyrville (MT)

Trade Union Non Syndiqu\xc3\xa9

Unposting Date 2024-01-19

Job Family Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Desjardins