Senior Account Executive (crm)

Toronto, ON, Canada

Job Description


BIMM is booming, so we\xe2\x80\x99re looking for a Senior Account Executive to join our team!

Who we are

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We\xe2\x80\x99ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail.

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients\xe2\x80\x99 business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners.

Who we\xe2\x80\x99re looking for

As a Sr. Account Executive on the business, you will act as the primary contact, managing and coordinating agency resources to ensure all day-to-day client needs are met and all assigned projects are completed smoothly. The ideal candidate for this role is a motivated and energetic individual who possesses strong organizational skills, takes initiative, enjoys finding solutions, is detail-oriented, and takes extreme pride in their work. They must also strive to build close working relationships with the clients they are working with day-to-day.

Responsibilities

  • Ensure all assigned projects are executed to plan, anticipating client needs and concerns and addressing them promptly
  • Keep client and internal project teams updated on the status of account activities
  • Act as an internal contact for account needs
  • Possess a deep understanding of the client\xe2\x80\x99s business and competitive environment
  • Maintain competitive tracking/reviews and provide POVs, when required
  • Develop a positive and partner oriented relationship with all agency partners
  • Initiate and coordinate the production process schedule
  • Oversee the accuracy and quality of the agency product
  • Work effectively with an interdisciplinary agency team
  • Produce communication materials (contact and status reports, etc.)
  • Develop work-back schedules, critical paths and scopes with Project Manager for each project
  • Develop and assist in writing effective briefs, under the supervision of the Account Supervisor
  • Provide daily maintenance of the billing and budgeting process
  • Handle all meeting details, e.g., scheduling, arranging rooms, taking minutes, contact reports
  • Assemble and collate presentations and marketing plans
  • Assist with building a positive agency culture
Requirements
  • Minimum 2 years of experience in an account executive role or similar
  • Strong client service orientation
  • High quality assurance standards
  • Ability to write effective communications
  • Ability to manage effectively in a fast-paced environment with multiple priorities
  • Highly developed interpersonal and communication skills
  • Superior organizational and time management skills, with meticulous attention to detail
  • Ability to design and deliver presentations
  • Passion for the business and a continuous drive for results
  • A proactive and entrepreneurial drive to make things happen
  • Agency experience in CRM and digital marketing
  • Knowledge of email, CRM and targeted digital marketing and testing
Nice to have:
  • Experience working with multiple agency partners
  • Post-secondary education (marketing/advertising)
  • Social media community management
What\xe2\x80\x99s in it for you?
  • Work Life Balance with BIMM days: Spend your birthday any way you\xe2\x80\x99d like, as long as it\xe2\x80\x99s not at the office. Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
  • Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
  • Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking classes. Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
  • We believe in working & meeting with purpose. We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
  • Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER\xe2\x80\x99s professional talents and personalities. What talents might you bring? :)
  • Growth: BIMM is part of
which gives our employees access to the network\xe2\x80\x99s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n\xe2\x80\x99 Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

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Job Detail

  • Job Id
    JD2210855
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned