Job Description

Senior Accessible Learning Coordinator - SWEL - FT Support

- (33416)

Find Your Spot at Humber

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.



We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.



If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:

Position Title:

Senior Accessible Learning Coordinator

Status:

Full-Time Support Staff

Hours:

37.5hours per week

Faculty/Department:

Student Wellness and Equitable Learning (SWEL)

Campus/Location:

This is a fully on-site position. Primary location is North Campus with occasional travel to the alternate campus as well as Carrier Drive and Humber Downtown locations.

Salary:

FT Support Payband J

Salary Range:

$42.56 - $49.34

Starting Salary:

$42.56

Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

Schedule:

Monday - Friday, 8:30 AM - 5:00 PM

About the Student Wellness and Equitable Learning (SWEL) Department at Humber:

The Student Wellness and Equitable Learning (SWEL) department adopts a collaborative, socio-ecological approach to student development and well-being. Our cross-functional team offers comprehensive support through Student Connection and Community Care, Residence Life and Education, and Student Wellbeing services (Accessible Learning Services, Mental Health and Counselling, Wellness Education and Programs, and the Health Centre). SWEL provides pan-College services at all Humber Polytechnic and University of Guelph-Humber campuses through our Student Wellness and Accessibility Centres (SWAC), ensuring a supportive and inclusive environment.

About the Senior Accessible Learning Coordinator Role:

The Accessible Learning Services department is guided by the social model of disability, which focuses on removing physical, social, and attitudinal barriers in the learning environment. It prioritizes learner-centered approaches and promotes inclusive, collaborative spaces where all students, especially those with disabilities, are empowered to participate fully. The department actively works to reduce barriers, ensure clear communication, and facilitate equitable access to services. Through this model, the department fosters a proactive and empowering relationship with students, advocating for an inclusive educational experience.



The

Senior Accessible Learning Coordinator (SALC)

supports learners navigating transitions to and from postsecondary education, managing accommodation and funding processes, and coordinating third-party accommodations. As the functional lead for the Accessible Learning Coordinator team, the SALC ensures excellence in service delivery, data management, and system administration.



This role collaborates closely with the Associate Director and the Service Design and Change Specialist to advance the department's service design efforts, championing innovative practices in accessibility and inclusion. Key responsibilities include overseeing data and analytics to generate actionable insights, producing regular and Ministry-mandated reports, and maintaining critical systems such as departmental scheduling tools and databases.



Additionally, the SALC fosters cross-functional collaboration, provides mentorship to team members, and drives strategic improvements that enhance accessibility and learner success, aligning with the institution's commitment to equity and excellence.



Specific duties include, but are not limited to:
Delivering direct support to learners through intake interviews, interim accommodations, funding navigation, and coordination of third-party supports. Providing functional leadership to the Accessible Learning Coordinator team by mentoring staff, fostering team development, and supporting consistent, high-quality service delivery. Advancing service and student experience design efforts by co-creating solutions with students and colleagues, researching best practices, and contributing to department-wide service innovation. Overseeing departmental data and analytics to inform strategic planning, prepare monthly and Ministry-mandated reports, and monitor service utilization and satisfaction. Maintaining and optimizing operational systems and tools (e.g., Clockwork, Accommodate), ensuring data integrity, supporting system updates, and training staff in their use. Supporting team operations by coordinating schedules, maintaining vacation calendars, and organizing team meetings and in-service training opportunities

As part of a diverse, cross-functional portfolio team, the incumbent will contribute to fostering a learner-centered, evidence-informed culture by:

Facilitating a Learning-Centered Environment:

designing and delivering programs and services that prioritize student learning, growth, and development. Ensuring that our services and initiatives align with pedagogical best practices and support student success.

Community Engagement and Building:

actively engaging with students, faculty, staff, and other stakeholders to build a vibrant and inclusive campus community. Creating opportunities for collaboration, dialogue, and shared learning experiences.

Data Collection and Analysis:

collecting, organizing, and analyzing service user data and metrics to identify trends and areas for improvement. Utilizing data-driven insights to inform decision-making and enhance the quality of our student affairs services.

Evidence-Informed Decision-Making:

using evidence-based research and best practices to guide our strategies and initiatives. Regularly assessing the effectiveness of our programs and services, making data-informed adjustments as necessary.

Promoting Diversity and Inclusion:

contributing to a culture that values diversity, equity, and inclusion, and ensures that all students feel supported and included. Implementing initiatives that promote a welcoming and inclusive campus environment.

Collaborative Cross-Functional Work:

collaborating with team members from diverse functional areas to achieve common goals and create a holistic student experience. Sharing knowledge and best practices across the student affairs team to foster a culture of continuous improvement.

Professional Development and Learning:

Engaging in ongoing professional development to stay informed about the latest trends and innovations in student affairs. Encouraging and supporting the growth and development of team members.

Communication and Reporting:

Regularly communicating the impact and outcomes of our initiatives to internal and external stakeholders.Preparing reports and presenting findings that demonstrate the value of our contributions to the institution.

Student-Centered Innovation:

Encouraging and participating in the development of innovative solutions and services that directly benefit students and enhance their educational experience.

Ethical and Responsible Service Delivery:

Upholding the highest ethical standards in our work and ensuring responsible stewardship of resources and student data.

About You:

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

The successful candidate will possess a 3-year diploma / degree or equivalent in Business Administration, Disability Studies, Psychology, Social Work or other related field. Change Management Certification (e.g., Prosci) and/or Service Design Certification also required.

Experience/Skills

Minimum of five years full-time experience working with adults with disabilities in a community organization, educational institution, or healthcare setting; as well as a

minimum of two (2) years' experience in the Accessible Learning Coordinator role or an equivalent position,

demonstrating expertise in supporting learners with disabilities, coordinating third-party accommodations, managing funding applications, and maintaining compliance with accessibility standards (e.g., AODA, OHRC).


Experience in leading functional teams, providing mentorship, and fostering professional growth within a department. Demonstrated experience in service design and change management, including applying Human-Centered Design principles to improve service delivery and learner outcomes. Proven ability to manage and analyze departmental data, reporting, and analytics, including preparing Ministry-mandated reports and leveraging insights for strategic improvements. System administration experience with departmental scheduling tools and databases, including maintaining data accuracy, ensuring efficient workflows, and implementing system upgrades. Demonstrated understanding of the Ontario Human Rights Code, the Charter of Rights and Freedoms and the Accessibility for Ontarians with Disabilities Act. Advanced knowledge of software packages and student information systems (e.g., Clockwork, Microsoft Office 365, Adobe Acrobat, Banner and Destiny One) with the ability to train and support team members in use. Demonstrated effectiveness in collaborating with stakeholders on interventions as they relate to learning, academic, and transition success. Strong relationship building skills with proven ability to establish and maintain partnerships with internal and external stakeholders and make accurate referrals. Ability to work cooperatively and independently within an interdisciplinary team, complemented by the ability to exercise independent judgement and ethical decision-making with minimal supervision. Demonstrated project management skills (e.g., time management and planning) with experience managing multiple projects within a budget. Possess tact, diplomacy, and the ability to maintain high levels of confidentiality and sensitive information. Ability to balance interruptions, multiple and varied tasks, and confidential information with discretion. Excellent written and oral communication skills in English, with strong customer service/conflict resolution skills and ability to communicate effectively with learners, faculty and staff. Demonstrated understanding of diversity, equity and inclusion to meet the needs of diverse learners, staff and college community. Proven ability to analyze and interpret assessment and benchmarking data to inform practice.

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If you are passionate about training and development and are looking for an exciting opportunity to take your skills to the next level, we encourage you to apply for this position. Find your Spot at Humber!

What's in it for you?

An opportunity to be a part of building Humber's future. Be part of a diverse, hard-working, and supportive team. Tools and technology that will allow you to succeed at your job. Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.



Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber's diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week

37.5

Position Type

FT Support

Payband

J

Work Locations

North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family

Student Affairs and Services

Deadline to Apply

July 6, 2025

Job Posting

6/23/25

Department

Accessible Learning Services