Selkirk Restaurant Manager

Calgary, AB, Canada

Job Description

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Heritage Park has an opening for a permanent full-time Selkirk Restaurant Manager. The Selkirk Manager is responsible for the management, supervision, administration and efficient operation of the front of house operations of the Selkirk Restaurant and executes the preparation and cooking of menus and food items for the Selkirk restaurant. The Selkirk Restaurant is open year-round and offers a fresh and inspired menu that takes diners on a culinary trip from coast to coast. Duties & Responsibilities \xc2\xa7 Oversees the recruitment, supervision, orientation, training and evaluation of all front of house Selkirk Grille staff. \xc2\xa7 Develops models and reinforces professional selling, high customer service and food handling standards. \xc2\xa7 Schedules staff to ensure adequate service levels while being cost efficient and adhering to budgets. \xc2\xa7 Ensures that staff\xe2\x80\x99s quality of product knowledge, food service and uniform standards meet or exceed established standards set by Heritage Park and the high expectations of guests. \xc2\xa7 Assigns daily shift tasks and side duties to staff. \xc2\xa7 Administers weekly payroll, ensuring thoroughness and accuracy. \xc2\xa7 Handles and maintains the online reservation system for the Selkirk Grille including table inventories, black-out dates, special promotions and guest feedback. \xc2\xa7 Ensures that table settings and the general condition of the restaurant and its operating equipment are up to standard and are in good order. \xc2\xa7 Ensures serving areas and equipment are properly cleaned on a daily basis and are well maintained. \xc2\xa7 Oversees the greeting and seating of guests, creating a positive and welcoming impression and ensuring prompt, efficient and courteous service. \xc2\xa7 Handles guest questions and complaints. \xc2\xa7 To ensure a seamless operation, assumes a variety of roles as required including expeditor, server, bartender, hosts and supports staff. \xc2\xa7 Enforces strict adherence to all relevant Alberta Health Services and AGLC guidelines. \xc2\xa7 Acts as the Selkirk Grille\xe2\x80\x99s sommelier and curates the wine and beverage lists. \xc2\xa7 Requisitions all front of house sales and serving supplies and liquor inventory items from the Warehouse. \xc2\xa7 Conducts thorough and accurate monthly and annual inventories in accordance with Heritage Park standards. \xc2\xa7 Ensures that all cash handling and point of sale procedures are adhered to. \xc2\xa7 Works with the Green Room to ensure tips and gratuities are distributed as per Heritage Park procedure. \xc2\xa7 Liaises between Serving Staff and Kitchen Staff on a regular basis to ensure clear communication, maximum efficiency and promotes a collaborative work environment. \xc2\xa7 Programs menu items, pricing and specialty promotion buttons into the POS system. \xc2\xa7 Provides support to the Banquets and Dining Services departments as needed and works collaboratively by efficiently and properly sharing staff and transferring products and supplies. \xc2\xa7 Coordinates and oversees Selkirk Grille branded ticketed events and special themed dining experiences. \xc2\xa7 Collaborates with Marketing on promotional business building ideas and on all print and menu collateral. \xc2\xa7 Acquires and maintains a sound knowledge of Heritage Park, its services and any special events taking place and delivers interpretive information and programming relevant to the Selkirk Grille. \xc2\xa7 Attends relevant Park meetings as scheduled. \xc2\xa7 Other duties as assigned. Skills: The successful incumbent must display excellent leadership skills and a high level of tact and sensitivity when dealing with customers. Must have strong customer service values, together with excellent written and verbal communication skills. Applicant must be self-motivated and take pride in one\xe2\x80\x99s work. Special Clothing and Equipment: The position requires a uniform which will be provided by Heritage Park. Appropriate footwear as designated by the Costume Room of Heritage Park will be provided by the employee. Functional business attire is also acceptable when appropriate. Hours of Work: 40 hours per week. Weekend and evening work is required on an ongoing basis. Job Type: Full-time Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability
Work Location: In person

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Job Detail

  • Job Id
    JD2153977
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Calgary, AB, Canada
  • Education
    Not mentioned