Job Description

OverviewPaladin Security: Making the World a Safer and Friendlier Place because we !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsPosition: | Full-Time Security SupervisorSite: | LG Life's Good - 20 Norelco Drive, North YorkAveraging Agreement: Overtime is Averaging Agreement (AA) after 88 hours OR ESAHours: | Monday to Friday 0800 - 1600
Status: | Full-Time PermanentPay rate: | $18.59/ HrInternal Posting: Feb 25, 2025Internal Closing: April 30, 2025
External Closing: April 30, 2025**This is a Non-Union Posiiton**Schedule Example:Monday to Friday 0800 - 1600Site Description:At LG, technological innovation is the key to success in the marketplace. Founded in 1958, LG led the way in bringing advanced digital products and applied technologies to their customers. With its commitment to innovation and assertive global business policies, LG aims to become a worldwide leader in advanced digital technology.Description:Working on assigned shifts, you will provide proactive and reactive security patrols and responses to incidents. You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner.Duties & Responsibilities:

• Supervise and lead a team of 8-15 guards
• Assist in managing day-to-day operations
• Liaise with clients and management to ensure all site objectives are adhered to.
• Report directly to management and client.
• Train, coach, and support all staff on site and ensure all staff are fully trained and follow site policies and procedures.
• You will be required to write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• This role requires you to be physically fit and able to sit, stand, and walk for extended periods of up to 3-4 hours in between break periods.
• Monitor for and escalate security concerns
• Provide security presence and support
• Utilize verbal de-escalation techniques to manage conflicts
• Work closely with local Law Enforcement and Emergency Services
• Access control
• Line management, crowd control
• Monitor CCTV Monitoring systems
• Contractor Escorts
• Issuing visitor ID badges
• Conduction periodic foot and mobile patrols as needed or requested
• Record keeping and drafting daily occurrence and incident reports
• Updating logs and systems
• de-escalating any on-site emergencies
• Providing a high level of customer service
• other duties and responsibilities as assigned and requested by the client and management.

Prerequisites:

• Double Vaccinated - Full Vaccinated from COVID-19 with 2 doses minimum.
• Valid Ontario Security Guard License
• Valid CPR and First Aid Certification Level C (WSIB approved provider)
• Vulnerable Sector Check - to be completed upon hire
• Proficient in English (both oral and written)
• Must have a minimum 1-2 years of experience in security
• A diploma in Justice studies/police foundations is considered an asset.
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware:The UoF/MOAB training is not paid as it is a pre-requisite, however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availabilityWhy choose Paladin?

• Opportunities for advancement and growth
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks!

Education Requirements (Any)High School Diploma/GEDCertification Requirements (All)Minimum of 2 years security experience
COVID Double Vaccinated
Minimum 1 year of Security Supervisory Experience
Standard First Aid, CPR Level C
Valid Ontario Security License
Valid Certification in First Aid, CPR and AED
Valid Security LicenceAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid HolidaysThis job reports to the Client Service ManagerThis is a Full-Time position 1st Shift.Number of Openings for this position: 1

Paladin Security