Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Site Description:
North York General Hospital (NYGH) is a leading community hospital in Toronto, recognized for its commitment to providing exceptional patient care. With a comprehensive range of services, including emergency, surgical, and specialized care, NYGH is dedicated to improving the health and well-being of its diverse community. As a teaching hospital affiliated with the University of Toronto, it is also at the forefront of research and education, shaping the future of healthcare.
Position Details:
Position: Full-Time Security Dispatch
Site: North York General Hospital Leslie
Overtime: Overtime is Averaging Agreement (AA) after 88 hours
Hours: Continental Rotation - 0700-1900/1900-0700
Payrate: $ 20.03/hour
Posting Date: June 25, 2025
Internal Closing Date: July 3, 2025
External Closing Date: July 18, 2025
Schedule Example:

• Week 1 - Days - Mon-Tues, Fri-Sat
• Week 2 - Days - Sun, Wed-Thu
• Week 3 - Nights - Mon-Tues, Fri-Sat
• Week 4 - Nights - Sun, Wed-Thu

Key responsibilities:

• Monitor and respond to radio, telephone, and other communication systems used by security personnel.
• Dispatch security officers to specific locations based on real-time events and security needs.
• Maintain accurate logs of all security incidents, activities, and communications.
• Coordinate with emergency services (police, fire department, EMS) when necessary and assist with emergency responses.
• Monitor hospital surveillance systems, including security cameras, alarms, and access control systems.
• Provide detailed reports on incidents and activities to security management.
• Assist with the coordination of hospital evacuations, lockdowns, or other emergency situations as directed.
• Ensure proper documentation of incidents and actions taken in compliance with hospital security protocols.
• Serve as the main point of contact for security personnel while they are on shift.
• Communicate clearly and effectively with hospital staff, patients, and visitors to maintain a safe and secure environment.
• Assist with routine security checks and patrols as needed.
• Participate in ongoing training and development in security operations, emergency protocols, and hospital policies.

Prerequisites:

• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Authorized to Legally work in Canada

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

"If you're excited about the opportunity to work with Paladin Security but don't meet every single qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team and contribute their unique strengths."
#IND2
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Paid Vacation, Paid Sick Days
This job reports to the Client Service Manager
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift.
Number of Openings for this position: 1