Job Description

WD30164790

Be part of the future!

• We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people ? you bring your talent, and we?ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Competitive Retirement Saving Plans
• Employee Assistance Program
• Wellness Program
• And more!

What you will do:

• Perform service and new installation commissioning activities on access control, CCTV, intrusion alarm and intercom systems.

How you will do it:

• Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
• Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
• Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
• Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
• Manage assigned Electronic Systems service calls regarding field labour hours estimated
• Customer satisfaction through coordination, response to customer requests and problems
• Prepare reports on daily activities
• May be required to work overtime
• On Call shifts will be required
• Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
• Positions self to service equipment, including in ducts, crawl spaces, above ceilings, etc.
• Must adhere to all JCI safety policies and procedures
• Complete mileage and monthly vehicle reports in a timely manner

What we look for:

• 1-3 years? experience with installation and service of access control, CCTV, intrusion, and intercom systems
• Minimum high school/trade school graduate
• 2-year Associate degree in a technical field involving electronics or computers preferred
• Demonstrated working knowledge of electricity and electronics
• Demonstrated aptitude for troubleshooting systems and performing necessary repairs
• Ability to effectively work independently
• Demonstrated high level of customer service
• Moving equipment/tools weighing up to 40 pounds.
• Positions self to service equipment on ladders and scaffolding upwards to 40 feet.
• Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
• Working knowledge of IT network systems
• Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
• Excellent verbal and written communication skills
• Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.

Preferred :

• Security experience with P2000, C-Cure 9000 or Genetec

Terms and Conditions of such benefits programs are subject to change at any time at the sole discretion of the Company.