Job Description

Overview
Overview
Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
We truly believe that where you work matters!
If you want to love going to work every day because of the amazing work environment, we have an award-winning Corporate Culture (not to mention that we have an amazing, fun group of employees working for us). Check it out here:
At Paladin, you will find a supportive, fast-paced, team environment within a dynamic industry offering unwavering attention to quality while providing our candidates and employees with an award-winning culture. We trust in your ability and give you the tools, support, and resources to thrive at your job. Come work in a fast-paced environment with great people who value your input, take ownership of their work, and produce great results.
Site Description
Joseph Brant is the only acute hospital in Burlington. The hospital is regarded as a leader in implementing best practices in a patient and family approach to care, rooted in organizational values known as the CARE Commitment. The hospital provides a range of primary and secondary services, including specialty clinical services.
Position: Full Time Security Guard
Site: Joseph Brant Hospital
Address: 1245 Lakeshore Rd., Burlington, ON L7S 0A2
Hours: Continental Rotating (0730-1930/1930-0730 hrs.)
Pay Rate: $18.86/hr. to $19.99/hr. "based on levelling system"
Averaging Agreement: Overtime is ESA
Posting Date: April 29, 2025
Internal Closing Date: May 06, 2025
External Closing Date: May 06, 2025
Schedule Example:

• Week 1 - Days - Mon-Tues, Fri-Sat
• Week 2 - Days - Sun, Wed-Thu
• Week 3 - Nights - Mon-Tues, Fri-Sat
• Week 4 - Nights - Sun, Wed-Thu

Job Skills / Requirements
Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Requirements: * A Valid Ontario Security Guard License

• Proficient in English (both oral and written)
• Valid First Aid and CPR Level C Certification
• Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
• Proof of double Covid Vaccination
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services is an asset
• Able to provide a clean shaven face in order to pass a N95 mask fit test
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)

• Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB certification training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability

If you don't have immunization record, click on the link below to know how to get it:
Click on the link below to download Paladin Immunization form. Please be advised that this form must be completed and signed by a Doctor in Ontario:
Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

If you're excited about the opportunity to work with Paladin Security but don't meet every single qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team and contribute their unique strengths.
Education Requirements (Any)
High School Diploma/GED
Certification Requirements (All)
Immunization Record for Measles, Mumps, Rubella and Varicella and two step TB skin test
COVID Double Vaccinated
Standard First Aid, CPR Level C
Valid Ontario Security License
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays
This job reports to the Client Service Manager
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Continental Rotating (0730-1930/1930-0730 hrs.).
Number of Openings for this position: 1