Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Site Description: Niagara Health - Fort Erie Complex and Urgent Care Centre is a state-of-the-art healthcare facility offering advanced, patient-centered care. It features specialized services in emergency medicine, critical care, surgery, mental health, and women's and children's health.
Position: Full-Time Security Guard
Site: Niagara Health - Fort Erie Complex and Urgent Care Centre, 230 Bertie St, Fort Erie, ON L2A 1Z5
Hours: Continental Rotating (0800-2000/2000-0800 hrs)
Payrate: $19.04/hr. to $21.42/hr. "based on levelling system"
Averaging Agreement: Averaging Agreement (AA) after 88 hours
Posting Date: Oct 28, 2025
Internal Posting Closing Date: Nov 04, 2025
Key responsibilities:

• Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Greeting and assisting visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Ensure that hospital policies, including visitor and patient protocols, are followed.
• Address any violations in a manner that upholds hospital safety standards

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Immunization records for Mumps, Measles, Rubella, Varicella , Covid Vaccine two doses, and two step TB skin test
• English (oral and written) fluency is a must
• Must have one year experience in healthcare security, or law enforcement
• Legally authorized to work in Canada
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services will be an asset
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

If you're excited about the opportunity to work with Paladin Security but don't meet every single qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team and contribute to their unique strengths.
Education Requirements (All)
High School Diploma/GED
Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability
This job reports to the Client Service Manager
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift.
Relocation is not provided and travel is required consistently
Number of Openings for this position: 1

Skills Required