Job Description

Company DescriptionOur Vision: A Healthier WorldOur Purpose: Transforming lives and communities through excellence in care, discovery and learning.University Health Network encompasses the Toronto General and Toronto Western hospitals, the Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, and The Michener Institute of Education at UHN. The scope of research and complexity of cases at UHN has made us a national and international source for discovery, education and patient care. We have the largest hospital-based research program in Canada, with major research in cardiology, transplantation, neurosciences, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine.In 2019, Toronto General Hospital was named among the world\'s Top 10 Hospitals by Newsweek magazine. We were ranked first on Canada\'s Top 40 Research Hospitals list for 2018, and have been consistently ranked at the top since the rankings began by Research Infosource Inc. in 2011.Our seven Essentials represent our central priorities as a leading academic health sciences centre:Position: Security Control Operator
Site: Toronto General Hospital
Department: Security
Reports to: Manager
Scale/Grade: D0:01
Salary Range: Starting at $26.35 per hour in accordance with collective agreement requirements
Status: CasualThe principle responsibilities of the Security Control Operator (SCO) include: to dispatch Security Guards at Toronto General Hospital, Toronto Western Hospital and Princess Margaret Hospital to various calls relating to the physical security of the facilities and life safety; monitor, control and assess activities of Security Control Centre including the CCTV surveillance at TGH, TWH and PM; provide leadership and guidance to the Security Guards at TGH, TWH and PM; perform administrative and other duties as assigned.QualificationsQUALIFICATIONS

• Completion of Grade XII or recognized equivalent
• Law and Security Administration Diploma and/or equivalent security experience
• Minimum two years experience in a control center/dispatch centre environment
• Excellent organizational and time management skills
• Strong interpersonal and customer service skills
• Must be computer literate
• MS Office computer program experience
• Demonstrated ability for working in a fast paced environment with multiple priorities.
• Must be able to assess and prioritize service requests upon demand
• Perform all aspects of the photo identification function as required
• Ability to read, write, understand and communicate in English

Additional InformationAll applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN\'s mandatory Vaccination Policy that is in effect.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

University Health Network