Job Description

Job Summary

We are seeking a dedicated and experienced Supervisor to join our team. The ideal candidate will possess strong leadership skills and be responsible for overseeing daily operations, ensuring that team members are motivated and productive. This role requires excellent communication abilities, a focus on customer service, and the capability to negotiate effectively. The Supervisor will play a crucial role in fostering a positive work environment while driving sales and administrative tasks.

Responsibilities

Lead and manage a team of employees, providing guidance and support to ensure high performance. Oversee daily operations, ensuring adherence to company policies and procedures. Train new staff members on company standards, sales techniques, and customer service protocols. Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels. Utilize phone etiquette to communicate effectively with clients and team members. Assist in recruiting efforts by identifying potential candidates and conducting interviews. Monitor sales performance and implement strategies to achieve targets. Manage administrative tasks including scheduling, reporting, and maintaining records. Utilize POS systems for transactions and inventory management. Collaborate with other departments to enhance operational efficiency.

Qualifications

Proven experience in a supervisory or leadership role is preferred. Strong customer service skills with the ability to communicate effectively with diverse audiences. Bilingual abilities are a plus, enhancing communication with a broader range of customers. Proficiency in sales techniques and marketing strategies. Experience with administrative tasks such as scheduling, reporting, and record maintenance. Ability to negotiate effectively with clients and vendors. Familiarity with POS systems is advantageous. Excellent phone etiquette is essential for effective communication.
Join our dynamic team as a Supervisor where you can make an impact through your leadership skills while contributing to our success!

Job Type: Fixed term contract
Contract length: 4 months

Pay: From $25.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

Retention bonus
Benefits:

Dental care Discounted or free food Flexible schedule On-site parking Store discount Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
Language:

French (preferred)
Work Location: In person

Expected start date: 2025-06-01