Job Description

Job Posting Title Scheduling Systems and Processes Specialist (2 permanent positions)

Job Category FIR Service Delivery

Language Requirements Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans laEUR(TM)eventualite oa un candidat bilingue qualifie naEUR(TM)est pas disponible, un candidat unilingue qualifie sera considere.

Posting Start Date 2022-10-22

Posting End Date 2022-11-05

Job Grade ATP-6

Pay Range $72,241 - $90,301

Job Summary The Workforce Planning Group at NAV CANADA expertly guides and supports the organization in the creation and execution of comprehensive workforce plans through analytical insight, business knowledge and innovation. Our goal is to enable the alignment of the workforce with the organizationaEUR(TM)s strategic objectives and long-term vision. The group is divided into many interconnecting portfolios that collaborate on a regular basis: planning and analytics, resourcing, and scheduling.

The group is expanding, and a Scheduling Center of Excellence (SCoE) is being created which will provide the organization with thought-leadership, direction, learning and oversight on all scheduling matters so that there is a consistent drive towards improvement. The SCoE will foster documenting and sharing of standardized processes, system improvements, scheduling analysis advancements and development of best practices, including those for building schedules that are conducive to fatigue management.

Under the direction of the Manager, Scheduling Systems and Transformation, the Scheduling Systems and Processes Specialist is a subject matter expert, member of the Scheduling Center of Excellence (SCoE) that provides support, learning, research, analysis and oversight regarding all scheduling matters (including schedule and cycle optimization and best practices for scheduling for fatigue) and scheduling related tools, so that there is a consistent drive towards standardization and improvement.



There are two permanent vacancies (one Bilingual preferred and one English).

Key Accountabilities:

• Provide expert advice, coordinate, and contribute, in collaboration with Business Partners, to the identification of national scheduling system and process requirements and gap analysis. Recommend enhancements and solutions, and proactively plan to maintain, develop, and document new effective employee scheduling system functionality, best practices and processes.
• Provide expert system and process support, advice, guidance and leadership regarding complex scheduling issues to shift scheduling specialists, scheduling supervisors and Operations managers, by sharing their in-depth knowledge of the system and processes, conducting research, consulting with management and conducting follow-ups.
• Provide scheduling subject-matter expertise, coordination efforts, leadership and training in the development and execution of national transformative initiatives that directly impact ATS operational employeesaEUR(TM) schedules, including improving scheduling analytics and best practices for building schedules that are conducive for fatigue management.
• Provide Project management coordination and support for several scheduling related initiatives, to ensure initiatives and project are meeting designated milestones and timelines.
• Coordinate with MSOs, Unit Managers and scheduling supervisors to run simulations and offer recommendations for schedule options, work patterns, cycle optimizations and alternate schedule arrangements (Appendix D and Appendix G types) to ensure all collective agreements are adhered to and are optimized in the most efficient way possible and represent an improvement towards being conducive to fatigue management.
• Act as subject matter expert in the development of substantial training material, develop more minor training material and provide training to new and existing users on scheduling systems to remote employees and managers.

Job Requirements

Education:

• Post-secondary education or comparable work experience.

Experience:

• 3 or more years of experience in scheduling
• Experience providing enhanced support for a system such as a scheduling platform or ERP platform

Knowledge:

• Extensive knowledge of scheduling best practices, processes and principles.
• Knowledge and experience working with collective agreements and legislation in alignment with scheduling practices as well as the ability to review and interpret related information
• Extensive knowledge (SME level knowledge in some cases) of specialized workforce planning software: ESS, Workday, etc).
• Great knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.)
• Good understanding of formal Project Management methodologies, change and communication principles.

Abilities:

• Critical thinking, problem-solving and analytical skills.
• Ability to innovate and propose creative solutions whist relating them to business context.
• Ability to work unsupervised without fear of failure
• Ability to complete deliverables or projects in a timely manner.
• Clear and effective written and verbal communication skills.
• Extensive technology management skills and system-thinking skills; including the drive to continuously educate themselves on new systems so they can keep up with emerging issues.

Personal Suitability:

• Strong interpersonal skills
• Establishes and maintains collaborative and positive working relationships with business partners and employees at all levels.

Working conditions:

• For this position, based out of the Ottawa Head Office, NAV CANADA is recruiting top talent across Canada, and we are offering the flexibility for new team members to work remotely or Hybrid from one of our locations across Canada.
• Occasional Travel required (especially if remote)
• Typical Office environment / Remote work environment

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADAaEUR(TM)s Drug and Alcohol policy.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society.

NAV CANADA is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require.

We thank all applicants for their interest; only those selected for an interview will be contacted.