Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
About the SAP Internship Experience Program:
The SAP Internship Experience Program is SAP's global, paid internship program that provides university students with the opportunities to find purpose in their careers.
Three reasons to intern at SAP:

• Culture of collaboration: Meet with mentors, make new friends across the globe and create a thriving personal network.
• Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
• Gain visibility: With SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you'll do:
Position Title: SAP iXp Intern - UA Media Designer and Researcher
Location: Vancouver, BC
Internship Duration: 8 months
We are looking for someone eager to learn, creative, and resourceful, who has excellent communication skills, and can work both independently and collaboratively. Some examples of your work responsibilities may include:
In this role, you'll:

• Assessing existing help content for comprehension and recommending changes; developing additional help content as required
• Developing diagrams that illustrate key concepts (templates and instructions provided)
• Scripting, recording, editing, and publishing How To videos on SAP Analytics Cloud features (training, templates, and instructions provided); contributing to other video projects based on your experience including simple animations as necessary.
• Participating in research projects to understand customer needs and synthesizing data into recommendations for product or help changes
• Communicating and collaborating with colleagues across all levels, teams, and locations; taking ownership of smaller projects

Who you are:
We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor's, master's or JD/PhD program
We're looking for someone who:

• Demonstrates excellent written and spoken English
• Has strong visual design skills
• Can analyze the learning needs of diverse user groups
• Has excellent written communication skills good presentation skills
• Understands the fundamentals of people-centric user experience and learning principles
• Has demonstrated the ability to solve problems creatively and effectively and to apply analytic thinking to research and strategy
• Is proficient using Microsoft Word, Microsoft Excel, Figma, and is familiar with the Adobe Creative Suite. Familiarity with Camtasia, Jira, and IXIASOFT CMS, as well as the ability to learn new tools quickly is an advantage
• Is passionate about writing and helping others make sense of software and technology in their daily work
• Enjoys working on meaningful projects and is energized by life-long learning
• Is adaptable to challenges, flexible with changes, and enthusiastic about trying new things
• Has an interest in new technologies and basic coding is an advantage.

Meet your team:
As a User Assistance Designer working in the Design Services team, you will be supporting and working with a group of talented and motivated colleagues who create help content. You will participate in a wide range of projects, including writing and editing help content, developing videos and diagrams, and researching how to best serve our customers; specific tasks will depend on your aptitudes, your interests, and the priorities for the organization. You will use Jira, Microsoft Office, Figma, Camtasia, and the Adobe Creative Suite, in addition to SAP solutions such as SAP Analytics Cloud and SAP Datasphere, to provide the best help experience possible.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 24 - 40(CAD) CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.
Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 437645 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid #SAPNextGen
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Skills Required