Job Description

Job Summary
The SAP Trainer will play a pivotal role in ensuring the successful implementation and adoption of the SAP Ariba system. Reporting to the Organizational Change Manager, the trainers will develop and execute a comprehensive training strategy tailored to the needs of the organization. This will include designing, delivering, and supporting comprehensive training programs to enable end-users across the organization to effectively use SAP Ariba. The ideal candidate will have expertise in SAP Ariba, a strong understanding of adult learning principles, and a passion for empowering employees with the knowledge they need.
Key Responsibilities
Training Development and Execution

• Design, develop, and implement role-specific training programs and materials for various areas of SAP Ariba P2P process include including Sourcing, Contracts, Supplier Lifecycle and Performance (SLP), Buying and Invoicing, Inventory Management, Guided Buying, and Internal Reporting Tools.
• Prepare and customize training content that is tailored to the specific needs of functional areas and roles (including documentation, presentations, e-learning modules, and user guides).
• Collaborate with project teams to understand business processes and system functionalities to align training content.
• Lead engaging, hands-on training sessions (in-person, virtual, and e-learning) to a diverse audience, including end-users, super-users, and key stakeholders; ensuring user engagement and effective knowledge transfer covering essential SAP functionalities, processes, and best practices.
• Develop and implement post go-live training initiatives e.g. refresher training for new hires or role transitions.

Stakeholder Engagement

• Work closely with the Organizational Change Manager to ensure training aligns with communication and change strategies.
• Collaborate with SAP project leads and department heads to identify and customize training needs.
• Build and maintain strong relationships with key stakeholders to facilitate successful knowledge transfer and system adoption.

Training Materials and Documentation

• Develop training resources including and, comprehensive user guides, quick reference materials, FAQs, training video tutorials, and other supporting documents for ongoing user support.
• Maintain an accessible repository of training materials.

Training Effectiveness and Support

• Evaluate the effectiveness of training programs using feedback and assessment tools.
• Provide desk-side coaching and ongoing support post-training.
• Provide regular progress reports, training metrics and insights to project leadership and management.

Qualifications and Skills
Education

• Bachelor's degree in Information Technology, Business, Education, or related field.

Certifications

• SAP Trainer Certification preferred (e.g., TPMA, ACMP, SAP); with demonstrated proficiency in SAP modules such as SAP Ariba Network or SAP MM.

Experience

• 2+ years of SAP training & implementation experience, with expertise in S/4 Ariba.
• Demonstrated experience in developing and delivering training sessions for large-scale SAP implementation projects.
• Hands-on knowledge of SAP Ariba (e.g., Procurement, Supplier Management).
• Experience in applying adult learning principles and best practices in training delivery.

Skills

• Proficiency in Microsoft Office Suite and Learning Management Systems (LMS).
• Communication Skills: Excellent verbal & written communication skills with exceptional presentation and instructional design skills able to explain complex topics in a clear and concise manner.
• Interpersonal Skills: Empathetic and patient approach, with the ability to adapt training styles to meet diverse learning needs.
• Problem-Solving Abilities: Ability to quickly troubleshoot user issues and provide solutions during training and post-training support.
• Project Management: Strong organizational and time-management abilities, with experience managing multiple training sessions and resources simultaneously.

Work Environment

• The SAP Trainers will work closely with project teams, business units, and other stakeholders to ensure a seamless learning experience. This position may require travel between organizational locations for training delivery and support.

If you are looking for an exciting opportunity and to build a career in an innovative and dynamic organization, submit your resume by clicking on Apply Now below.
Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.
Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Skills Required