Job Description

MC College is seeking a

Customer Service Professional

to join our team as a

Salon/Spa Coordinator

. This role is ideal for someone who thrives in a fast-paced school environment and is passionate about providing excellent service. The successful candidate will be responsible for checking in clients, promoting retail sales, and supporting inventory procedures.

Qualifications:

Proven experience in customer service, retail sales, and appointment booking. Previous experience in a salon or spa environment is an asset. Strong ability to meet and exceed retail and customer service targets. Comfortable managing multiple responsibilities in a busy setting.

Roles & Responsibilities:

Under the guidance of the School Director, the Salon/Spa Coordinator will:

Embrace and promote the values of our mission:
"MC College empowers Future Professionals for the Beauty and Fashion industry with skills to change their lives and enjoy rewarding careers."

Manage appointment scheduling and student coordination for salon/spa services. Handle computerized cash transactions, including opening/closing procedures and client record maintenance. Mentor students in salon skills and support product recommendations. Maintain and organize product displays to encourage retail sales.

Compensation & Benefits:

Compensation:

Base salary with an annual team bonus program.

Benefits:

Health and Dental Plan Health Spending Account RRSP/TFSA Matching Program Employee Wellness Plan Free Downtown Parking (subject to availability) Complimentary Salon and Spa Services
Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental care On-site parking Paid time off Store discount
Flexible language requirement:

French not required
Shift:

8 hour shift
Work days:

Monday to Friday
Work Location: In person