At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell's Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.
As part of our team, you will be at the heart of our customer experiences.
The Role
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The Sales and Marketing support role reports to the Senior Manager of Channel Projects, Planning & Execution. They will play a key role in improving operational programs and efficiencies to ensure retail teams are well supported to achieve sales performance targets and goals. Must be a highly organized and motivated individual with a passion for delivering initiatives to drive specific results and projects
Key Responsibilities
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Develop, distribute and streamline communications
Support programs for stores from concept to execution
Create and enhance documents and tools to demonstrate best sales practices
Monitor and analyze sales data to identify gaps and opportunities to drive performance
Build cross channel partnerships to drive sales performance
Critical Qualifications
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Must be sales driven with in-depth knowledge of sales process
Knowledge of telecommunications industry in Canada
Strong knowledge of Mobility and BRS products and services as well as ordering, installation and billing systems and processes
Strong sense of urgency, attention to detail
Superior communication skills - verbal, written and presentation
Excellent interpersonal skills
Proven ability to work to tight deadlines
Proven ability to juggle multiple projects without impacting any deliverables
Think outside the box and adaptable
Results oriented
Team Player
Proficient in Microsoft Suite of Applications (Powerpoint, Excel, Word)
Competencies
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Excellent written and oral communication skills with an attention to detail
Ability to communicate effectively with store staff and cross functional partners
Accountable for delivering tasks on time with accuracy
Execute support flawlessly in a fast-paced environment
Be open to learn, adapt and re-prioritize tasks when required
Ability to analyze data and present results
Ability to manage multiple tasks and concurrent initiatives
Expect and embrace change
Excellent skills in Microsoft tools (Excel, PowerPoint, Word, Outlook)
Education and Experience
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1 - 2 years of experience in sales or equivalent
Working Conditions
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Candidate must work 37.5 hours weekly, Monday - Friday
Overtime may be required occasionally to ensure deliverables are on time
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Mississauga
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