Job Description

The Lead, Sales Support is an essential function managing higher volume vendors orders, confirming accuracy, ensuring vendor commitments in accuracy and pricing, preventing any financial deductions. The Lead, Sales Support must possess proven strong communication, interpersonal, and organizational skills to interact successfully with vendors, customers and managers.

The incumbent(s) in this position should exhibit the following Acosta values:
People Minded \xe2\x80\x93 Must show dignity and respect to all people
Integrity \xe2\x80\x93 Must exemplify the highest degree of ethical behavior
Results Oriented \xe2\x80\x93 Must show passion, pride and commitment to succeed
Trust \xe2\x80\x93 Must be honest, sincere and confident
Teamwork \xe2\x80\x93 Must build trusting relationships
Innovation \xe2\x80\x93 Must progress through a combination of creativity, common sense and vision
Balance \xe2\x80\x93 Must maintain an optimistic attitude and keep perspective on what is important in life.

Essential Functions:

• Review ordering / purchases products from customer \xe2\x80\x93 including the completion of all order forms, transportation requests, packaging requirements, legal forms for interstate / international transport and as well all financial forms dealing with the purchase / sale.
• Auditing all forms for completion, accuracy and inclusion to prevent any negative financial impact or deductions.
• Lead the ADW programs and maximize sales by understanding Costco objectives and building relationships.
• Confirm orders commitment with vendors

• Via email / verbal / fax confirm back from vendors on all orders, email / fax of order must request confirmation of po#, qty ordered and delivery date.
• Vendor sends confirm w/pricing \xe2\x80\x93 must match all order for accuracy (resolve discrepancy immediately if necessary.
• Minimize / deductions, review orders with Business Managers.
• Larger Vendor commitment

• Ensure management of vendor\xe2\x80\x99s Demos have been scheduled and performed.
• Tracking, ensuring all materials for each scheduled Demo is available and on site.
• Track and deal with member complaints and queries.
• Possess a comprehensive knowledge of the Customer\xe2\x80\x99s operation and key competitors.
• Receiving and handling of client samples.
• Organizational duties

• Managing accurate Vendor and item setup in ADW systems with current info / pricing to include orders from BBS / Roadshows.
• Managing accurate / updated files for all item spec sheets / pricing / common forms on central locations.
• Manage all SLH files by vendor.
• Other duties as assigned.

Qualifications

Job Requirements:

• High School Diploma/GED
• Bachelor\xe2\x80\x99s degree in Business, Customer Service, or related field preferred.
• 3-5 year\xe2\x80\x99s business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
• 2 years of prior management / leadership experience.
• Previous experience training and developing a team.
• Proven food broker experience preferred.
• Experience may be substituted for some of the above education.

Knowledge, Skills and Abilities Requirements:

• Strong interpersonal, organizational and administrative skills.
• Strong ability to effectively communicate effectively with vendor, customers and team-members.
• Able to operate computer systems, proficient in MS Office (Word, Excel, and Outlook).
• Ability to multi-task, strong problem solving with attention to detail.
• Ability to protects and secures all confidential and proprietary information.
• Ability to type minimum of 60 wpm.
• Must have a valid driver\xe2\x80\x99s license and must be able to drive a car for extended periods of time. This position will require driving to Costco warehouse for competitor shop or other retail shops.

Acosta Sales & Marketing is an Equal Opportunity Employer

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