Job Description

Sales Operations Manager

Full time, permanent position

Company: Lumotive Technologies, Inc.

Location of work: 4664 Lougheed Hwy #164, Burnaby, BC, V5C 3Y2, Canada

Language of work: English

Responsibilities:

Analyzing and evaluating existing sales processes to identify inefficiencies and opportunities for improvement.

Implementing streamlined and automated workflows on Share point, Confluence, Pipedrive to enhance productivity, accelerate the sales cycle, and strengthen lead generation.

Collaborating with internal stakeholders from sales, finance, engineering, and operations to align sales strategies with overall business objectives.

Generating regular sales performance reports via Pipedrive and providing sales insights, trends, and recommendations for continuous improvement.

Managing CRM systems Pipedrive to monitor deals in pipeline, Microsoft 365 tool for data analysis, Tableau, SharePoint, and automation tools (Zapier, Coefficient) to improve efficiency for sales team.

Providing training and ongoing support to the sales team on sales tools, enablement resources, and optimized processes.

Allocating accounts and managing sales territories to maximize coverage and revenue potential.

Supporting the sales team with process automation, enablement tools like Zapier, and resources to achieve targets effectively.

Managing logistics and shipping compliance, including documentation required by customs and border authorities.

Coordinating with engineering operations for BOM sourcing and negotiating purchase orders.

Overseeing the customer contract lifecycle to ensure compliance, accuracy, and timely renewals.

Driving cross-functional collaboration between sales, marketing, finance, and operations to ensure smooth handoffs and signoffs.

Monitoring competitive intelligence and market dynamics to adapt sales strategies proactively.

Developing standardized dashboards and KPIs for real-time tracking of sales activities and outcomes.

Stakeholder management with distributors to get the annual volume forecast.

Maintaining overall sales inventory and the allocation of inventory as per the demand.

Qualifications:

Bachelors in Computer or Electrical Engineering required.

5+ years' experience in sales operations in the high-tech space required

3 years of experience in sales operations in a fast-paced technology start up required

Strong analytical skills with the ability to interpret data and trends.

Excellent communication and interpersonal skills.

Proficiency in CRM systems, Microsoft Office 365, and other sales technologies.

Detail-oriented with a focus on process improvement.

Can do attitude and ability to work in a fast-paced and dynamic environment.

Salary: $90,000 - $100,000 CAD

Benefits include discretionary performance bonus, stock options, extended health and dental care, subsidized parking pass.

Job Type: Full-time

Pay: $90,000.00-$100,000.00 per year

Benefits:

Casual dress Commuter benefits Company events Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance On-site gym On-site parking Stock options Vision care Wellness program
Work Location: In person