Job Description

Overview

We are seeking a motivated and detail-oriented Sales Operations Coordinator to join our dynamic team at Quinn Building Components. We believe in building the future safely -- with precision, efficiency, and collaboration. As our

Sales Operations Coordinator

, you'll play a key role in managing the flow of information and ensuring smooth handoffs between departments. You'll be the central connection point between Sales, Estimating, Design, Production, and Dispatch -- helping to turn requests into results. If you thrive in fast-paced environments, love solving problems, and enjoy coordinating across teams, we want to hear from you.

Duties

Manage and respond to all incoming requests through the Order Desk Email Portal within set timeframes. Coordinate job setup in MiTek, including creating folders, mapping files, and updating shipping dates. Route and track requests across departments (Sales, Estimating, Design, Production, Dispatch) to ensure completion. Maintain accurate job data, customer information, and KPIs within business systems. Review and update the Open Job Schedule, escalating bottlenecks and tracking delays. Support cross-functional teams with quoting, drawing coordination, supplier communication, and scheduling alignment. Communicate professionally with customers and suppliers to clarify requests, timelines, or provide updates. Proactively identify workflow gaps and contribute to process improvements and team discussions.

Qualifications

Required Skills

Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Organized and detail-oriented with strong multitasking capabilities. Proficient with Microsoft Office Suite and comfortable with technology. Ability to remain calm and professional under pressure. Strong problem-solving mindset with adaptability in a fast-paced environment.

Preferred Experience

Experience with ERP systems (Bistrack & MiTek preferred) and business software tools and applications. Background in change management or process improvement. Experience working with remote or distributed teams. Previous experience in a growth-driven or fast-moving organization.

Education

High School Diploma required; College or University Degree preferred. Solid understanding of IT systems, process automation, and business tools.
Job Type: Full-time

Pay: $20.00-$30.00 per hour

Expected hours: 30 - 44 per week

Benefits:

Casual dress Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Tuition reimbursement Vision care Wellness program Work from home
Application question(s):

Do you have a medium to high level experience /proficiency with the Microsoft suite of products, including Teams, Excel, PowerPoint? Are you competent or comfortable working with digital tools or online apps?
Work Location: Hybrid remote in Strathroy, ON N7G 4L9