Welcome to the brand-new 97 room Tru by Hilton Oshawa hotel, Tru is a game-changing hotel brand, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal.
About the role:
Reporting to the General Manger, as the Sales & Marketing Coordinator, you are at the forefront of creating and executing memorable experiences for our guests and clients. You will be working in a closely knit team where a "Yes And Do" attitude and ensemble-orientation is an absolute must. The position will be one of the hotel's key administrators of Delphi & social media handles.This role will have a focus of 70% on sales related activities & 30% for marketing the hotel.
Roles & Responsibilities:
Serve as the initial point of contact for all sales inquiries, providing timely and professional responses
Provide support for the full sales cycle from lead generation to contract execution
Meet & greet groups and provide front-line hospitality support as part of our engagement strategy
Assists general manager with sales administration and marketing duties
Have analyzed all competitors' offerings, prices, and sales strategies and become an expert in your segment
Manage and execute on multiple RFP's
Championing the hotel online presence by leveraging social media handles & digital presence in OTA sites
Actively contributes to achieving quarterly sales targets in revenue through group sales and selling other market segments like wedding, corporate, travel agents & SMERF segments
Have a quarterly running lost deal analysis report for all lost opportunities to ensure we are constantly improving
Prepare contracts, pre & post event follow up & invoices, managing rooming lists. Track deposits and final payments
Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials)
Maintain strong internal relationships to support collaborative, cross-departmental planning
Willingness to cross train in the front desk and assisting at the front desk as needed
Participate in networking events, trade shows and other industry related events to build rapport in the market
Other duties as assigned by the general manager
Qualifications:
The ideal Sales Coordinator will have experience of at least 2 years of providing sales support in a hotel or hospitality industry
Post-secondary degree in hospitality or tourism is an asset
Prior work experience in Hilton hotels is an asset
You love interacting with people, you will be around them a lot to get this job done!
Genuinely warm presence, a sincere and outgoing nature, strive for service excellence
Demonstrated history of exceeding sales goals and quotas
Strong written and oral communications skills
You have strong organizational skills and the ability to remain flexible to changing business needs
Proficiency in Microsoft Word, Excel and willingness to proactively learn Hilton systems
Benefits & Perks:
Starting base salary of 40-45K per year
Performance based quarterly prorated incentive plan up to 25% of the base salary
Extended health/Dental/Vision benefits
Optional Life, AD&D & Critical illness benefits
Hilton hotels employee discounts applicable to all Hilton hotels worldwide
Paid training opportunities in Hilton systems
Career advancement opportunities
This will be a wonderful opportunity for a seasoned hospitality sales professional to work in a brand-new hotel and working closely with a per-opening close knit team. A management team who believes in professional development of team members, creating exceptional guest experiences and driven by spreading the warmth of hospitality.
Job Types: Full-time, Permanent
Pay: $40,000.00-$45,000.00 per year
Additional pay:
Bonus pay
Commission pay
Benefits:
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care
Schedule:
Day shift
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Oshawa, ON: reliably commute or plan to relocate before starting work (required)
Experience:
Hotel/Hospitality Sales: 2 years (required)
Work Location: In person