Job Description

We are seeking a highly organized and versatile Sales & Marketing Assistant to join our team on a part-time basis, with the potential to transition to full-time. This role combines marketing & sales responsibilities with day-to-day operational tasks, administrative support, and a focus on enhancing our e-commerce and social media presence. The ideal candidate will be skilled in Shopify, social media/marketing, and customer service, with a strong focus on supporting team members and ensuring smooth operations.

Key Responsibilities:

Sales & Cold Calling

Make outbound calls to boutiques, retailers, and other B2B clients Build and maintain client relationships Follow up on leads and help close wholesale orders
Social Media & Marketing Support:

Create engaging content for Instagram, Facebook, TikTok, and Pinterest Assist with planning product launches, promotions, and email campaigns Monitor social channels and respond to comments/messages Help maintain a consistent and stylish brand presence online
Day-to-Day Operations:

Assist in coordinating daily activities, ensuring all tasks are completed in a timely manner. Collaborate with the team to prioritize and address operational needs. Perform basic inventory checks and order supplies as needed. Ensure timely and accurate packing of orders for shipment. Manage inventory to ensure orders are processed and shipped without delay. Coordinate with shipping carriers to track and update order statuses.
Administrative Support:

Provide administrative assistance including scheduling, email correspondence, and data entry. Help maintain files, records, and other office documentation. Assist with report preparation and filing.
Customer Service:

Respond to customer inquiries through email, phone, and social media channels. Resolve customer complaints, process returns, and ensure a positive customer experience. Maintain accurate customer records and track orders.
Assistant Duties:

Provide general administrative assistance to the team and management as required. Assist with organizing meetings, taking notes, and following up on action items. Handle routine office tasks such as photocopying, filing, and organizing documents. Support the management team with any special projects or additional duties as needed.
Shopify Management:

Assist in managing and updating the Shopify store, including product listings, inventory management, and processing orders. Monitor and track online sales and customer feedback to ensure product availability and customer satisfaction.

Required Skills & Qualifications:

Sales & Marketing:*2-5 years of sales and marketing experience with strong communication and analytical skills, proficiency in digital marketing tools, and a proven ability to meet targets and drive successful campaigns
Social Media/Marketing:Understanding of social media platforms and basic marketing strategies Customer Service:Demonstrated customer service experience with excellent communication skills, problem-solving ability, and a strong commitment to customer satisfaction. Packing & Shipping:Experience with packing and shipping orders efficiently and accurately. Administrative Skills:Strong organizational skills and proficiency in Microsoft Office or similar tools. Team Player:Collaborative and able to work effectively with cross-functional teams. Communication:Excellent written and verbal communication skills. Attention to Detail:Ability to maintain accuracy while multitasking and meeting deadlines.

Preferred Qualifications:

Experience with e-commerce platforms, especially Shopify. Experience in social media marketing and content creation. Previous experience in an administrative or assistant role.

Work Environment:

Part-Time Position: Initial part-time schedule, leading to a full-time role as the business grows. Occasional weekend or evening shifts, depending on business needs.

Benefits:

Competitive hourly wage, based on experience. Opportunities for growth and career advancement within the company.
Job Type: Part-time

Pay: $17.20-$20.00 per hour

Experience:

Sales: 2 years (required) Customer service: 3 years (required)
Work Location: In person

Expected start date: 2025-09-15