Job Description

Looking for a Sales Manager For Image Salon
Who is Image Salon ?
We are a photography and post-production service for businesses small and large. We are a team of just over 70 working artists, and our mission is to provide services that cover end-to-end photography needs, helping photographers get their lives back by offering unmatched quality. Why work with us ?
Image Salon is home to many local and talented artists, advocating respect, inclusiveness, high touch service and efficiency as our top values. We aim to provide a workplace that is rich in diversity, but that also encourages our entire team to hone their skills and abilities and seek personal growth. Our values

• provide exceptional customer service
• deliver a tailored customer experience
• be the best we can at what we do
• always keep learning
• maintain a strong company culture with a positive team and family spirit
• contribute to our community and better the world around us

Job brief
As Sales Manager, you will increase awareness for Image Salon and our 2 sister companies, PhAito and Studio Sage, through events, social media, and in collaboration with the marketing team, to increase our client base and grow our presence in various markets (specializations but also geographical locations). You will also collaborate with all departments to continuously improve our systems and increase revenue, activation, and retention through improved client experience !

Tasks and responsibilities
Sales initiatives

• Organize sales for recurring holidays or in reaction to sales performance
• Develop new sales strategies according to needs
• Set sales goals accordingly in collaboration with the marketing manager and the CFO

Customer success

• Nurture long term relations with important clients
• Conceive and promote loyalty campaigns
• Reignite client accounts that have been inactive
• Review daily signups for clients who are a good fit, as well as following up manually, in addition to the automated tools in place
• Provide manual invoicing for select clients

Business development: Business development across all aspects of the business: Image Salon, Sage and PhAIto

• Conceive and animate Q&A sessions and orientations for potential clients or first time users
• Interact actively with the Image Salon community on different social media platforms
• Coordinate with social media agency
• Direct sales forecasting activities and set performance goals accordingly
• Negotiate and close deals with new and existing clients
• Set individual sales targets with the marketing manager and CFO
• Track sales goals and report results as necessary

Partnerships

• Coordinate with partners, vendors and ambassadors
• Represent Image Salon at trade association meetings to promote services offered

Required Skills and Experiences

• Bachelor's degree in Business, Marketing, Communications, or related field
• 3+ years of experience
• Hubspot familiarity
• Strong collaboration skills
• Results-oriented with strong analytical skills
• Strong oral and written communication skills in french and in english
• Basic knowledge of the photography industry and software basics, being an advantage