Job Description

Job description

Established in 1982, Instantel is the global market leader in the design and production of vibration, air overpressure, and noise monitoring instrumentation. Our products are used on projects in over 120 countries. Applications include civil engineering, construction, environmental, mining, mining exploration, quarry, underwater, structural health, human annoyance, military, and noise. We are proud of our position as an industry leader and are always committed to improvement. We understand the challenges faced in these fast-paced environments and provide the tools to get the job done safely and within regulation. Join a world-class team that continuously pushes the limits in the relentless pursuit of excellence and innovation in monitoring equipment.

Job Details

The Sales Coordinator position is a critical part of the Sales team.

This is a temporary contract position to replace an incumbent on leave.

The successful candidate will report to the Director of Business Development and Sales and is expected to work in Instantel's office. This position is very important in maintaining the functionality and the internal processes related to the sales team.

Responsibilities:

• Act as a liaison between sales and all other departments in the company.
• Some account management in North America and internationally may be required, which would include the preparation of quotes for dealers and direct customers and the management of the sales process.
• Manage and distribute all incoming leads, for the sales team, through email, phone, and website.
• Process all incoming orders for the sales team.
• When required, assist the Service Coordinator and help with processing service requests to maximize service revenue.
• Generate daily, weekly and monthly reports for sales and service, a task crucial in tracking company progress and aiding with strategic decisions.
• Creation of new customer/dealer accounts in the order entry system and performing credit checks.
• Assist the sales team in ensuring the "lead sheet" and SalesForce is up to date and accurate in realtime.

Note: This description is to be used as a guide and covers only the primary responsibilities and tasks of the job. It is in no way to be construed as an all-encompassing list of responsibilities, tasks, and duties.

Qualifications:

• University or college education preferred.
• 3 - 5 years experience in a sales support or sales coordinator or inside sales role interacting with distributors and customers on a daily basis.
• Bilingualism in verbal and written French is an asset, but not a requirement.
• Ability to multi-task while remaining focused on completing all tasks in a dynamic environment.
• Strategic thinking, innovative creativity, analytical and superior organizational skills.
• Exceptional time management skills.
• Strong written and oral communication skills.
• Ability to develop and build strong and effective relationships.
• Proficiency with Microsoft Office, with a focus on Microsoft Word, Excel, and PowerPoint.
• Ability to quickly learn new sales order management tools and systems
• Familiarity with SalesForce is an asset.
• Ability to work with highly confidential information.
• Experience with technical products and services is preferred.
• Highly self-motivated. A self-starter with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high paced environment.
• Demonstrated ability to work independently as well as work well in a team environment.
• Ability to get results in an environment where interruptions may occur.
• Friendly and confident when interacting with dealers and customers.
• A personal commitment to responding promptly to dealer and customer requirements and needs, including follow-up to ensure issues have been addressed to the dealer's and customer's satisfaction.

Employment Details:

• Office work on-site.
• 309 Legget Drive, Kanata, Ontario
• Full-time (40 hours/week), contact basis until May 16 with possibility of extension

Job Types: Full-time, Temporary Replacement

Schedule:

• 8 hour shift

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: $50,000.00-$65,000.00 per year

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• sales support or inside sales: 2 years (preferred)

Work Location: In person

Application deadline: 2025-02-28
Expected start date: 2025-03-03