Job Description

BOXX Modular (Canada) rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to design and deliver customized solutions, and provide additional services such as delivery and installation, furniture rentals and other add-ons.




We offer a career, not a job in an environment known for strength, flexibility and brilliance. Like a diamond we look for people who will grow stronger and shine brighter in a fast pace and challenging environment.


We have a full-time position for a Sales Coordinator at our BOXX Modular branch in Regina, SK.




Reporting to the Branch Manager, the Sales Coordinator plays a key role in bridging the sales and operations functions of the business. This position involves prospecting new customers, responding to customer inquiries, preparing quotations and contracts, and coordinating service delivery with both customers and vendors. This role is approximately 70% inside sales and 30% fleet administration (logistics coordination).




The ideal candidate is eager to develop their sales skills, thrives on building relationships, is comfortable with cold calling and prospecting, and excels at maintaining attention to detail and following established processes to ensure service excellence. They are a natural relationship builder and problem solver who takes pride in their work, demonstrating strong ownership and accountability in meeting customer needs and contributes to a positive work environment.

Duties & Responsibilities:

Inside Sales/Sales Coordination

:


Provide support to the branch's sales team by preparing quotations, sales documents, and proposals. Research, identify, contact and qualify potential customers, working closely with the Outside Sales team in driving business growth. Proactively generate high-quality leads through cold calling, online bidding platforms, and site visits. Recommend additional services or add-ons to rental contracts to enhance customer satisfaction while optimizing profitability. Develop and demonstrate expertise in BOXX Modular's products and competitive offerings, using this knowledge to effectively position products and provide sales and service support. Drive new and repeat sales by offering timely product and technical information, educating customers on features and benefits to enhance product-related sales and customer satisfaction. Respond promptly to incoming customer inquiries and requests, ensuring excellent service. Prepare and present reports detailing sales activities and revenue performance. Maintain accurate and up-to-date customer information in the CRM system (Salesforce). Follow up with customers post-sale/rental to ensure satisfaction, gather feedback, and resolve any issues, while identifying trends in customer satisfaction. Stay informed on consumer preferences, competitor offerings, local regulations, and product developments by participating in sales meetings, vendor training, trade shows, and reviewing industry publications. Perform other duties as assigned.

Fleet Administration/Logistics Coordination

:


Serve as the primary point of contact for service calls and requests related to rented units, coordinating solutions with the Service Technician or external vendors as needed. Coordinate and communicate with transportation vendors to arrange building deliveries and pickups. Address customer disputes and inquiries promptly and professionally, ensuring a high level of service. Source and set up vendors based on business needs, ensuring competitive rates and terms. Verify required repairs, maintenance, and requested add-on services are completed before delivery to the customer. Issue purchase orders for vendor services, maintenance, repairs, transportation, and other necessary services to meet customer needs. Maintain transportation schedules and related calendars to accurately track unit movements and inventory. Conduct fleet inspections and inventory counts periodically as required.

Qualifications:

A strong desire and motivation to grow and develop a career in sales.

Previous experience in sales support, administration, inside sales, logistics coordination, or a related role in an operationally focused work environment. An expert problem-solver who thrives on bringing calm to chaos, being able to think calmly and clearly during challenging situations to de-escalate and provide effective solutions. Friendly, personable, and capable of building strong, positive and respectful relationships with clients and colleagues. Proficiency in computer skills in MS Office, with experience in SAP, NetSuite and SalesForce an asset. A post-secondary certificate or degree in business administration or a related field is an asset but not required. Highly organized, detail-oriented, and adaptable to changing priorities. Self-motivated with the ability to thrive in a fast-paced, dynamic environment. Strong communication skills, both written and verbal.





BOXX Modular (Canada) is a business unit of Black Diamond Group. Black Diamond rents and sells modular space solutions and workforce accommodation solutions to customers in Canada, the United States and Australia. In North America, we also provide specialized field rentals to oil and gas industries. We serve diverse sectors including oil and gas, mining, power, construction, engineering, military, government, and education.




For more information about Black Diamond Group, please visit www.BlackDiamondGroup.com

We are an Equal Opportunity Employer

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.




Company: BOXX Modular