Want to be part of a team of a fast paced, family business, with plenty of room for advancement? Northeastern Protection Service is seeking a
Sales Coordinator
reporting to the Business Development Manager based out head office in Dartmouth, NS. The role of the Sales Coordinator to assist the company in acquiring new customers while growing business within existing accounts. This specific position will have focus on Security & Life-Safety solutions for clients across Nova Scotia. The Sales Coordinator's primary function is to uncover new opportunities, as well as strengthen relationships within existing accounts, and advise our client base on technical solutions that will help them compete better through the use of Northeastern specific technology.
What we expect
:
Duties and Responsibilities:
Coordinate and track sales leads, opportunities, and follow-ups
Work closely with sales representatives, project managers, and operational teams to ensure alignment. Support cross-functional initiatives to enhance customer service and sales performance
Contact vendors to obtain pricing and availability of materials
Assist in preparing quotes, proposals, bid submissions and presentations
Follow up with clients post bid submission.
Handle incoming inquires, ensuring timely responses to customers
Maintain and update customer records in the company's CRM system
Act as a point of contact for customers, addressing inquires and coordinating with internal teams
Schedule meetings and site visits for the sales team.
Ensure customer satisfaction by facilitating smooth communication between clients and the company
Identify and implement improvements in administrative workflows.
Streamline sales process to improve efficiency and accuracy.
Who we are looking for
:
Experience Required:
Diploma or degree in Business Administration, Marketing, Communications, or a related field
2+ years of experience in a sales support or coordination role, preferably in a technical or construction-related industry
Familiarity with CRM systems and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Excellent organizational and multitasking abilities
Strong written and verbal communication skills
Attention to detail with a focus on accuracy
Ability to work effectively in a team environment and manage deadlines
Customer-oriented mindset with problem-solving skills